Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Diana R.
It was a good experience, everyone was polite and courteous!
Reply from Rick Case Automotive GroupSep 8, 2020
Thank you so much for choosing Rick Case Volkswagen, Diana! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
ronalD C.
It was my first time and loved the experience. Definitely coming back
Reply from Rick Case Automotive GroupSep 8, 2020
Thank you for taking the time to share your feedback with us, Ronald. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Rosabell G.
Excellent 👍😀
Reply from Rick Case Automotive GroupSep 8, 2020
Thank you for the review, Rosabell! Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Tiffany G.
Rick Case Volkswagen exceeded my expectations when I went to purchase my new vehicle. The staff was very friendly, professional, and knowledgeable. They were able to answer all my questions and very patient while I picked out the perfect car. I would highly recommend purchasing a vehicle from Rick Case Volkswagen.
Reply from Rick Case Automotive GroupSep 4, 2020
Thank you for taking the time to share your feedback with us, Tiffany. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Liza M.
Great experience! Went in with a figure in mind and after some negotiations, came out with the car that I wanted at an affordable monthly rate! Gregory met my needs every step of the way! Thank you,Rick Case!
Reply from Rick Case Automotive GroupSep 3, 2020
Hi Liza! We’re happy to hear that we were able to meet your expectations and that Gregory provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Jarrett L.
My Service Rep Frank was fantastic and extremely patient and helpful with all my needs. Not a 100% happy with Honda right now with all of the back and forth they have me doing with my issue, but Frank and his Boss Mark were great.
Reply from Rick Case Automotive GroupSep 2, 2020
Thank you for the review, Jarrett. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
jesus S.
Great experience after been guided by Moe at the service department to try a new car, Martin Orrego took his time and knowledge to show me what I told him I needed. Stress free and super fast service he provided me with I was able to leave with a new car in no time. 👍🏼👍🏼👍🏼👍🏼Great job buddy, thank you so much! Best car buying car experience ever. Thank you Rick Case VW
Reply from Rick Case Automotive GroupSep 2, 2020
Thank you for taking the time to share your feedback with us, Jesus. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Denis R.
Bad service at all !
Reply from Rick Case Automotive GroupSep 2, 2020
Hi Denis! Thank you for taking the time to write to us. Our reputation manager, Johanna, would like to discuss what happened. Please contact her so we can make it right. She can be reached at [email protected]. Thank you, Rick Case Volkswagen
