Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Sam
Good choice of quality pet sitters. Reasonably priced. Easy to make the arrangements. Website could be a little more intuitive after making the initial arrangements but the Rovers/pet sitters we have chosen have helped navigate it.
Steven C.
Well first time using a dog sitting business and felt relaxed & confident that our two dogs were cared for during our two nights away celebrating our middle daughter’s wedding. Thanks to Megan.
Semu
Rover does not a customer service number where you can log your complaints. I could not give my Dog sitter a tip or review because the system would not allow it. It says you can give a review within 21 days of service and I was within 21 days but system gave an error that something went wrong over and over and over again. So I give Rover one Star.
Reply from Rover.com | Pet SittingApr 17, 2026
Hi there, we're sorry you ran into this issue! Rover Support would be happy to help and is available 24/7 at (888) 453 - 7889. -Brittney
Hanna
Claudius and Stephanie were so kind to Pistachio. They had him for a week and took him to a park, walked him and snuggled him! They made sure he was happy and relaxed. She sent photos daily and we were stress free. They have a beautiful home!
Christine
The app was easy to navigate and use, and it recommended a great family for us to leave our beloved dog with. They were very communicative and kind. We will for sure use them again next time we need a pet sitter.
Eliseo L.
My experience was great because I found the right person to take care of my dog and Alexis is the only person that I will let take care of my dog!!
Savannha
I think you should charge a flat fee rather than a percentage. Perhaps even have a reward after so many uses. I found your fee expensive and I have used Rover for 3 years.
Reply from Rover.com | Pet SittingApr 17, 2026
Hi Savannha, thanks for reaching out to share this feedback. We're always looking for ways to make Rover better than ever, and feedback like this helps us do that. I'll pass your comments along. If you have any other feedback or questions, please don't hesitate to reach out to our 24/7 support team at (888) 453 - 7889. -Brittney
KAREN
Amanda was so amazing with our dog Pitch. She took time to love on him, play with him and meet him where he was at anytime she was there. I’ll definitely be using Rover again but more importantly Amanda again!
