Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Cynthia
I found a terrific sitter for my dog using Rover. The site provides helpful information about the sitters, allowing you to pick someone who can meet the specific needs of your pet. Knowing that Rover vets their caregivers and is insured was reassuring. Reading reviews from clients who have used the service was very helpful also.
JohnH
Everything went extremely well!
Joseph P.
Using Rover.com made it easier to find an excellent pet sitter for our dogs. Easy to find ones close to our location, the reviews were helpful to find the perfect match for us. Ease of booking and payment made the process smooth.
Kasandra M.
Rover has recently merged with Cat in a flat, a cat-specific sitting service. My clients are now being charged double what they were on CiAF for twice-a-day services. The company is not taking sitter's reviews and feedback into account and has completely isolated the cat-sitting market by trying to assimilate the needs of cats within the dog-specific services it offers. An example of this is offering grooming/bathing services for cats. There are additional hidden fees for customers that are not reflected in the pay provided to the sitters - overall, just very disappointing to be a cat sitter on the Rover app. I highly recommend searching for private cat sitters, rather than sourcing through this app.
Reply from Rover.com | Pet SittingApr 16, 2026
Thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. - Mandy
Cynthia
App was very easy to use and Ian whom we reached out to, replied right away. We were so impressed with his professionalism that we would recommend Rover to anyone. There are allot of reviews of each Sitter so your options are many.
Parking.com C.
They never put my expectations down. My dog is a high energy dog and needs a lot of playtime and attention. He is very good in the house but he still needs to go out for a walk every day. It’s not easy to find someone who can understand and loves to take care of. And, more than anything it’s legitimate to look for. I highly recommend this Rover.
Kat
The tabs on the app stink. When you switch from one to another it should stay where you were. Also the filters that I apply for sitters should be remembered. The services tab makes no sense. Communication should be per sitter not per booking.
Reply from Rover.com | Pet SittingApr 16, 2026
Hi Kat, thanks for sharing this feedback. We’re sorry the app experience has been frustrating. We’ve shared your feedback with our product team. We’re always looking for ways to make Rover better than ever, and we really appreciate you taking the time to call this out. If you have any additional feedback or questions, you can reach Rover Support 24/7 at (888) 453 - 7889. -Brittney
NC
Super easy to navigate and use the site.
