Average
Based on 402 reviews
ScentBox, Inc.3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee.Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.
ScentBox, Inc. (scentbox.com) has 402 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
402 approved reviews, newest moderated first
Angel
The options and the staff they have are amazing always willing to help and quick to respond back plus they let me know that I had more options available to me cause I have the upgraded package and I didn’t realize that super excited to receive my next order soon
Coleen C.
Scent box responded to my email in a timely manner and quickly reshipped an item that was lost during delivery. Excellent customer service!
Detrick R.
The fragrance I received was very smooth....the ladies really like it....much to my significant others dismay...but she likes it as well she just doesn't want me wearing it unless we're together
Grumpy
I got confused about how to choose the 3 scent. I ended up with 2 random fragrance i did not want. However, i reached out to support and they resent the 2 perfume i wanted free of charge. 10/10 customer service !
Bryon P.
I would give Sentbox 6 stars out of 5 for their customer service. I've been a customer for a couple of years now and my subscriptions always arrives on schedule(give or take a day or 2 for US Postal Service). One time I had an issue and they completely took care of it. Great company with great people! I would recommend them to anyone!
Ag
I love scent box this subscription lets me choose the scents and experience the smells before purchasing 10/10 would recommend
Terri K.
When I placed my order for a holiday gift, it was easy to do. In a follow-up email it stated that my subscription order was being shipped, too. I both emailed the company and called them to confirm that I had not signed up for a subscription, just a one-time purchase. They responded quickly and confirmed that I only did a one-time purchase and was not subscribed to any subscription. Thank You.
Chasta A.
Ive only received one order so far and im happy with the product. I look forward to my next shipment.
