Great
Based on 405 reviews
Scispace4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
405 approved reviews, newest moderated first
Saubhik D.
Wonderful platform it. I make literature review and research seamless for me. Having such workload and clinical work, i find this platform a must in my armamentarium not only for my academic work but also for answering my day to day question and clinical dilemmas. Thank you
laouari.kawta...
professionally I’m very satisfied with the experience!
RUBA A.
Thanks for your support by giving me a discount really appreciate that. And many thanks to your professional supporting team.
Shakti Shivanand Shakti D.
Convenient and fast query resolved.
June
The customer service is excellent! But the price is quite high and with limited credits for personal use!
Rote
I made the mistake of paying for 12 months instead of 1, which was too expensive for me. My refund was promptly processed, and I opted to pay for a month.
Rima B.
I paid $144 for a premium yearly subscription. Within an hour of using it, the system began asking me to purchase more credits — it had already depleted 300 credits in less than an hour, without even producing the results I needed. I immediately canceled my subscription, but no refund was issued. When I contacted customer service, I explained that the service was far too expensive, did not meet my expectations, and that I was canceling just a couple of hours after subscribing. They refused to refund me, claiming I had already used my 300 credits. I even offered for them to deduct a month’s payment and refund the rest, but after that, they stopped responding. This service was a complete rip-off — not worth the money.
Reply from ScispaceOct 15, 2026
Hi Rima, thank you for sharing this, and we’re sorry about your experience, especially that your last message went unanswered. Could you email us at [email protected] with your account email and a reference to this review? We’d like to look into your case and the refund conversation properly. We’ve also made changes since then to bring more value to researchers like you: our Advanced and Max plans now include unlimited agent usage, so there’s no credit balance to run through. If you decide to give SciSpace another try, details are at scispace.com/pricing.
Monica J.
Great service
