Great
Based on 136 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Millions of knives have been sharpened by our family of brands across the globe since 1965! We are an easy, secure, and fun online service, making your knives sharper than the day you first got them! Try us out and see how we are making the world a sharper place, one blade at a time.
Sharpenters (sharpenters.com) has 136 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
136 approved reviews, newest moderated first
Susan B.
They delivered the services as described. Timely and the results were sharp, honed knives. Bravo!
Reply from SharpentersSep 29, 2023
Thank you for the wonderful feedback, Susan! We truly appreciate you becoming a customer. The Team at Sharpenters
Consumer
Quick turnaround made easy by packaging and instructions. Returned knives looked brand new.
Reply from SharpentersSep 29, 2023
Thank you so much for the kind review! The Team at Sharpenters
Vahan A.
Quality of service
Reply from SharpentersSep 29, 2023
Thank you for rating us a full 5 stars, Vahan! The Team at Sharpenters
cj G.
Knives were good, expensive knives and they are sharper than new!
Reply from SharpentersSep 20, 2023
Thank you CJ! We truly appreciate you trying our service and we're very happy that you are pleased with the results. Best regards from all of us here at Sharpenters
Chris B.
Very poor customer service experience, and it takes forever to get the knives sharpened Buyer beware! Poor customer service they check you into subscription service and then don’t refund you the money. If you do not use the service. I do not recommend this company at all.!
Reply from SharpentersSep 21, 2023
Hi Chris, Thank you for sharing your feedback on our service. As we do for all reviews, both positive and negative, we take this very seriously, and having looked into your account, we did find that you reached out to us via live chat on Monday, July 24th to request that we cancel your subscription. Unfortunately, that was 3 days after your subscription (purchased on July 21, 2022) had been processed and the shipping labels, protective sleeves, and packaging had been sent to you. We ask that our customers let us know prior to their renewal date if they want to cancel their subscription. We do this because when the renewal processes, we ship out the order immediately (this is to help ensure you receive your purchase in a timely manner). We are very sorry that you do not agree with this process, and we are available to assist you in any way we can. Unfortunately, we are not able to completely satisfy your request but we can speak to you further about this if you'd like to have a conversation with our customer support team. We can be reached at [email protected] to discuss further if you'd like. We strive to deliver an excellent experience to all of our customers and are disappointed that we were not able to do this for you. We thank you for using our service and for your positive review of your first sharpening with us...we wish you well and are here for you if you'd like to reach out. Sincerely, Sharpenters
dennis
just as promised
Reply from SharpentersSep 20, 2023
Thank you Dennis! It means a lot to us that you are pleased with your results, we can't wait to serve you again! Kind regards from all of us at Sharpenters
customer
It’s as easy as it looks. Second time using this awesome service! Super sharp!!
Reply from SharpentersSep 20, 2023
We're thrilled to have gotten the chance to show you what we can do, we can't wait to do it again! Thank you for the great review as well. Warm regards from all of us at Sharpenters
Vanessa
Getting the knives shipped was easy. Postage was already paid, so you just pack them, seal and send. The knives I sent had some damage and dings in the blades. When I received them back they looked like brand new, and were extremely sharp. They look precision sharpened.
Reply from SharpentersSep 20, 2023
Thank you so much for the kind words, Vanessa! We're thrilled that you are happy with your results, and we can't wait to serve you again. Best regards from all of us here at Sharpenters
