Tom E.
Ordered two products two months ago…
Ordered two products two months ago still not been delivered because they delivered them to two different address’s 350 miles away and not to the delivery address I provided. I was in touch via email all the time but keep getting fobbed off by them telling me that they have delivered them. It is up to them to get the packages to me and not up to me to phone everywhere trying to find my packages and the post office doesn’t give out where they delivered them to, I feel like I’m banging my head on a brick wall, what does it take to get threw to them. My worst on line shopping experience ever, what a way to treat a veteran who can ill afford to lose the money , that’s my rant over with for the time being Today’s date 2/1/2020 Update, still no better off and still getting the same replies with one difference half is In Chinese. I don’t know if this outfit is American or if it is Chinese but I don’t think it’s a legitimate one.
Reply from SHOP.COM | Market AmericaFeb 12, 2020
Thank you for taking a moment to provide us feedback about your experience. While we strive for every transaction to go smoothly, we realize that sometimes we may not meet your expectations. Please send us an email to [email protected] and at a minimum, please include your order number and the name you used when placing your order. We will look into your concern and take the appropriate steps to handle your particular situation.