SHOP.COM | Market AmericaReviews of shop.com

The product ordered (Nike sneakers 270) was a good price on the website. I ordered and the website confirmed the order was placed. after a week I received a message that the product was delivered 3 hrs ago. No product was delivered and checked house/ neighbors etc. responded on customer service link and generic message said " we are checking with our courier to track and will get back with you. No response back after 3 attempts to request the courier used and date shipped or please refund my order. They took my funds on 1/29/26 and today 2/20/26, still no delivery and no refund or update. the worst c/s experience online with shop.com.

First press games, do not order from.these I preordered a game back in Sept 2024, with the item being prepared for release in mid to late 2025. I've since discovered that the store has stopped sending out orders and it giving refunds I'm having to chase a company through the financial ombudsman as PayPal refuse to help There stance is that the order was was more than. 120 days ago, which it was but nowhere does this have details for preorders, a concept that seems to be lost on his cans PayPal. Very very poor but standard in the UK.

Shop is part of a scam business. They promote scams!!!! Do not use

Absolutely the biggest scam enablers. I ordered through golf cart stuff on shop platform, after nine days not shipped after 9 days, emailed, no answer, called, he called back promised it would be sent that nite or the following morning. Well guess what,,, didn't happen, sent another email, no reply again. Shop doesn't have anyway to get your money back. Or leave a review for the crap retailers the rep. Don't use them, go to Amazon.

It seems like every other retailer that goes through Shop.com is a scam and frankly I'm tired of having to go through the hassles of trying to get a refund. It always ends up with me having to notify my credit card company. I am closing my shop.com account and highly recommend everyone do the same. They take no responsibility for representing scam companies.

They are unresponsive to critical issues that you have Especially when it comes to fraud. They send redundant useless information on how to delete accounts that were created with deception. The only way you know that an unauthorized account was created was after you make your purchase and you get an email telling you that they saved YOUR CREDIT CARD information on their site. THEN when you follow the instructions to delete the account the site says your account not available try again later THEN they send you another exact duplicated email. STAY AWAY FROM THIS COMPANY they have deceptive practices and NO DESIRE to help you!

Der Preis des Produkts ist viel höher als auf anderen Webseiten, das ist völlig unangemessen

Somehow, a vendor recorded my phone number with Shop. Years later, that number got spoofed and I received a new number. I order online and a code is sent to my old phone number. I contacted Shop and was told I can change the number when I sign in. I can't change the number because I need to first enter the code sent to the old number. Shop states they cannot make changes. So, there is no solution and I fear the sent codes will get my accounts hacked.