Average
Based on 406 reviews
SHOP.COM | Market America3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.
SHOP.COM | Market America (shop.com) has 406 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
406 approved reviews, newest moderated first
Melinda Z.
If there was something less than one star, I would use it. Awful service. No status on orders, no way to return items since they don’t even show them shipped. No customer service, they do not answer phone or email. No packing slips to enable returns or inquiries. Awful, do not use.
Linda
Don’t purchase anything from this site my Momma ordered an item when it arrived it didn’t even look like the item on the box
Missy J.
I have been using SHOP for several years and only had 1 issue and it got resolved, I see all the bad reviews, and I am sorry for that however I have zero bad to say about them, I have never had any issues with my products and alot of companies use SHOP for ordering
Erin C.
used them to order a product The company refunded my money and shop has not sent it to my account they just stole it. When I tried to contact them regarding this the only assistance was an automated bot that was completely useless. They have no customer service they don't care don't use this service go directly to the manufacturer's website and save yourself this hassle.
Paul S.
Forcing people to track their purchases through their phone is the death knell of a compny. DO NOT USE if you expect service.
Jacquie W.
What a racket! Worst customer support ever. You try to cancel an order and are told you must contact the auto-ship company, then call another number to get a refund. I told them I wouldn’t, since this subscription was supposed to be canceled months ago. I told the company I would refuse delivery and dispute the charge through my credit card company. Oh my! Then I was told if I did that, they would have to put a BLOCK on my account. Ha-ha. Very funny. Avoid shop.com.
DAVID F.
Absolutely the worst website. Completely inaccurate. All it is is a hey look at some other merchants. The does not tell you where, when or when the shipment will receive. It's always again totally inaccurate. If you use shop.com and our Merchant I will not purchase any goods from you.
Kent I.
Stay away from this site as far as you can I ordered a $350 product saying it ship next day blah blah , realized it’s a drop ship product from china and shit never arrived, worst site ever
