Great
Based on 1,064 reviews
ResMed Shop4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
Andy de Q.
It was easy and painless. I just picked my product and sent in my prescription. I had my Mini CPAP in no time! I appreciated the follow up phone call, as well as the emails. This is a company that cares about your satisfaction and making sure you have everything you need to sleep well.
Richard
This has been the best experience of any product purchased. ResMed provides continued monitoring of your progress and health tips on how to improve and better your experience. Overall, Excellent!
William R. S.
Missing parts from my order, sad no one has responded to my email about it, I am already away on a trip with an incomplete cpap machine.
Reply from ResMed ShopJul 13, 2022
Hi William, My name is Amanda and I am with the ResMed Shop Customer Support Team. We're so sorry for the issues regarding your order. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
Nader
It is very good company for respiratory problems I see it is products here in Libya in medical supply company near my company and I send the customer that need cpap and other products to that company and the prices of there products is good compared to other trademarks and the quality is good too
JEANNE
I was able to order supplies fairly easily. They called my doctor and got the prescription.
Kim
The customer service was amazing! Every question I had was answered promptly and professionally. The Resmed process was extremely efficient. They understood my needs and did everything they could to make my experience a good one. Honestly, the customer service person (name with held) I worked with did an outstanding job. Than You!
KEN
My order was fulfilled very shortly after placing it and was shipped accordingly per my request for it to not be shipped until a specific date because I would be out of town when it arrived if shipped earlier.
Janis M.
I needed a portable CPap machine for upcoming travel to Europe. I researched machines and liked my brand and use ResMed for that brand. I researched machines online, called ResMed and they had an order from the supplier that had just come in. They held my order awaiting my physician prescription, they talked. me through the differences between what I have and this mini, and it arrived in 5 days from the phone call. And they had a special bundled price. Only negative, and not their fault, insurance doesn't over a 2nd device.
