Great
Based on 1,064 reviews
ResMed Shop4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
Ash Y.
The buying experience has been outstanding. your team listens well, explains in details and asks all the right questions. Could not be happier with my engagement with your team. Still getting used to the travel CPAP machine And make an adjustments for comfort
Robert B.
Planning to go overseas & was suggested to seek out Air Mini. Trying to do an online order was quite difficult. After spending time getting into the website, finally connected with a person. All good, but then get to shipping, and not to my state. It would be a huge help to have that kind of information way upfront instead of wasting my time & your team.
Reply from ResMed ShopJul 8, 2022
Hello Robert, Thank you for taking the time to leave us a review. My name is Amanda, and I am with the ResMed Shop Customer Support Team. We understand and apologize for any frustration. Please reach out with any additional comments or questions. Amanda Customer Advocate Support
Dr. C.
Generally satisfactory with a few bumps. I carefully followed instructions and e-mailed the required prescription. After a few days, received message that a prescription was never received. Sent it again. This time received but rejected (lacked statement of length of treatment). Finally wrote my own prescription (I'm a doctor) as efforts to contact my Sleep MD were unsuccessful. But when I called customer service about these problems, they were polite, helpful, followed up, and generally did a model job. All well in the end.
John F.
Easy to work with team
John P.
fast, easy, courteous and lived on-time!
Charles J.
I needed a smaller CPAP for travel, and they were able to supply it in a timely manner.
Michael L.
I reached out to Rachael to buy an air mini for a trip abroad on very short notice. She was terrific and helped me get all the info I needed, the machine dialed in, and got it sent to me quickly which made a huge positive impact on my trip! Shout out to Tammy and Yasmine who helped as well. Overall it was a very positive experience. Thank you!
Brenda D.
This was absolutely the easiest website purchase I ever made!!!! Couldn’t have been easier!!!! I love my little machine!!! Don’t know why I waited so long to get it!!! I totally recommend!!!!!
