SihooofficeReviews of sihoooffice.com

I ordered the c300 which was great, but it seems that my body is not compatible with the mesh seating. I contacted the support team and they were really helpful during the start till the end of the refund process. I have sent back the chair and in that same week they have initiated the refund as well.

The mesh seat and back on my Sihoo C300 ergonomic chair started to sink in after less than a year, so I reached out to their customer support. I was very impressed with how they handled it. They took my issue seriously, kept me updated on shipping, and gave me a solution I was really happy with. This whole experience showed me that Sihoo's products are more than worth the price, and their customer service is genuinely trustworthy.

I purchased a C300 chair and an arm below the head cracked and almost got completely broken, after about two years of normal use. I reached out to Sihoo Support and next day I received a response that they can send me a backrest replacement, but it will be shipped in 2-3 months. As I had no option, I patched up the chair and waited for the replacement. More than two months later the Support reached out to inform me that there is a problem with shipping the replacement backrest and that they can send me a new chair free of charge. I could not be more happy for the level of commitment Sihoo is demonstrating toward their customers, despite any shipping delays. I would definitely buy again another chair from Sihoo.

Service après-vente au top, à force d'utiliser mon siège une pièce d'usure se devait d'être changée, j'ai pu contacter le SAV et la pièce a été expédiée en seulement quelques jours, très satisfait

Excellent products and great after-sales service. Responsive and fast. I highly recommend this company. Patrick Of Paris

What I can tell after 4 months of use: 🪑😊 I bought a Sihoo chair S300 coupled with a 120*60 standing table with an electrical built-in remote. 💡 Quality of the table: 9/10 (would be better if there was either a cable hole or a cable holder attached to the table or a leg.) 💯 Quality of the chair: 9/10 (but it would be very handy if the textile could be removed and washed) + (for guys with 182+ cm height, I recommend buying chairs of another model with a dedicated head support if it is very important to you, because I can't rest my head in the sitting position, but I can rest in the lying position, and it doesn't bother me much, and if the neck gets sore, it means I need some rest.) I have certain spinal issues, so I was very strict about the quality of the chair, and this chair supports me very well, and I can sit on it comfortably. 👍 Both extra things are not that important, and they don't change the fact that I am happy with the purchase and have already recommended it to friends. 🥳 Support works well. When the chair arrived, a piece of it was broken during delivery, and I just emailed support, and they sent me the piece within a day or two. 📦 Easy to assemble. Screws and a manual screwdriver are included, but I recommend having your own screwdrivers anyway because there are a lot of screws. 🛠️ I'm happy with the purchase, and it is one of the most worthwhile investments in my health and workspace. 💖✨

I bought the C300 chair for my wife and she likes it. Although it had a little issue after more than 2 years, but the customer service was great, and fixed it fast.

Provided me a partial refund AND replacement when receiving a damaged item. Great customer support.