SihooofficeReviews of sihoooffice.com

Compré una silla por recomendación de un amigo. Dejo claro que por este precio JAMAS la habría comprado. La calidad es top premium. El diseño se ajusta como un guante y la página web funciona perfecta. Admite varios métodos de pago y admite prueba de 30 días. A día de hoy afirmo que vale cada céntimo que cuesta. Lo veremos en un futuro.... debería durar unos años. Haré una actualización de esta reseña si no es así pero dudo que cambie de idea porque soy fan de las sillas cómodas y está es la mejor de mi vida. Sin cuero, sin masajes y sin tonterías. Se ajusta a la espalda. 10/10 Si funciona bien a largo plazo compraré 2 dos más y soy pobre. Pero vale la pena.

Very good service

I had one of the worst online shopping experiences with Sihoo Australia, and I feel obligated to warn others. I ordered a chair (Order #15831) on 19th February 2025, and the delivery was originally scheduled for 21st February. The item never arrived, but the delivery was falsely marked as “delivered.” After contacting Sihoo, they admitted the delivery was rescheduled for 24th February—which was already frustrating, but things only got worse from there. I told Sihoo very clearly that if delivery didn’t happen by the 24th, I wanted the order cancelled and fully refunded. Instead of honouring that, they gave me contradictory stories every time I contacted them: • First, they claimed the item was left outside my house (without my permission). • Then they said the item was signed for (but the signature was not mine). • Later, they claimed they had GPS proof of delivery—but they failed to provide any real GPS log or delivery photo. All they could show was a random Google Maps image of my street, which proves nothing. After weeks of chasing them for answers, they finally admitted they had no idea where the item actually is. And if that wasn’t bad enough, they told me to file a false police report claiming the item was stolen, so they could claim it on their insurance and refund me. This is completely unethical, not to mention illegal. Now they dont want to refund me. Sihoo Australia is either completely incompetent or deliberately misleading customers. Either way, this company should not be trusted with your money. Avoid them at all costs.

Quality is really good. I bought the M57 and it's very comfortable and has a steady build. the possible adjustments are great. I would have liked it to have a more adjustable headrest for taller people (I'd love to be able to set it higher up to be more comfortable for my height 1.88m aprox. A nice option to see would be the ability to buy a replacement headrest for taller settings). Aside from that I had a small incident with the shipping company but the customer support took care of it swiftly.

I ordered a chair which I instantly realised wasn't right for me and there was no mechanism to cancel the order through the website which was less than ideal. However, I had a good experience returning the item after it was shipped to me. Customer service were helpful and I have received my refund in a satisfactory time frame.

If you think that SIHOO makes chairs whose quality leaves something to be desired, I don't agree at all. I bought 2 C300 chairs that I find really comfortable. My new desk setup with the C300 chair now makes working a pleasure (I also got a footrest, an ultrawide screen, and a good cable management kit). There was a small problem, I received a broken part of one of the chairs. It was at the level of the parts that hold the lumbar. The breakage occurred during the delivery step. I was able to communicate with customer/technical service who sent me the part within 4 days. This service is very responsive. They won't let you struggle for long. In short, I recommend this chair!

J'avais commandé une S300 Noire, j'en ai reçu une blanche. Je recontacte SIHOO qui s'excuse de ce malentendu. Très commercial, le support m'offre une belle réduction et me renvoie une chaise en livraison express. Le montage est très facile. La chaise est lourde mais on sent que c'est du solide. Les réglages sont assez simples. J'apprécie particulièrement le support lombaire et son réglage : il suffit de s'asseoir et l'ajuster à sa morphologie. Le revêtement en mesh est confortable et à l'air solide, à voir comment il évoluera dans le temps. C'est une chaise qui vous maintient bien en position. Si comme moi vous aimez bouger, vous pouvez aisément incliner le dossier et ajuster les accoudoirs pour avoir les bras le long du corps ou plus écartés. D'ailleurs, ces accoudoirs sont plutôt confortables et épousent bien la forme du coude. Moi qui joue de longues heures le soir, c'est reposant de pouvoir poser ses bras dans l'axe du clavier et de la souris. Juste un bémol : j'aurais voulu avoir un système de "verrouillage" sur ces accoudoirs. Mais sinon, globalement, la chaise répond à toutes mes attentes, je recommande.

I bought the S300 towards the end of the year. Generally, the chair is quite well-built but I wouldn't necessarily say a bargain for the price. If you can get it on sale, it might be worth it. I am quite tall (198cm) and the chair isn't the most comfortable for my height but it's definitely acceptable. What impressed me most however was the customer service. I had an issue with the right armrest of this chair and Sihoo were very quick and easy with sending a replacement part. If the chair itself was slightly better value, I'd rate 5 stars. Everything else has been great.