codyheadshot
5 stars
Quick ship, quality package, good price. What more could you ask for?
Excellent
Based on 304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Simpleglasspipe (simpleglasspipe.com) has 304 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
304 approved reviews, newest moderated first
codyheadshot
Quick ship, quality package, good price. What more could you ask for?
John Rita I.
I was able to find good high-quality glass pieces and Adapters that are no longer available locally. These are better glass and better prices anyway than what I was getting prior to this so I’m very happy with my order. It only took a few days as well via USPS I believe seems like a good honest company with solid/fair prices all around . Im actually about to place a second order now to try out some other options this time ;)
jr C.
I put an order they charge me twice today I didn’t even give tracking order number or anything say I just purchased my order!!!now trying to call or txt about refunding my money but I got no respond in inbox or call go straight in voicmail
Reply from SimpleglasspipeOct 17, 2024
There is no duplicate charge in this case. It appears the customer may be confusing pending transactions with actual charges. The sale was declined, and any pending transaction will automatically be removed by the end of the day.
Beverly W.
The glass is really think and helps with less breakage. Fast delivery and great pric
Kimberly
Even though I have had five or six orders successfully from simple glass pipe the last time I ordered My mail was stolen and I asked him for a refund because I didn't get it. They refunded it because it was insured but now they will not let me ever order from them again. I suppose they will not answer me but three orders in a row have been canceled since they had to pay back the money that was stolen from me. I didn't like it either. It upset me very much. So I guess it upset them so much. They can do business with me anymore. I didn't do it a criminal did it. I'm not the criminal and I have had successful orders at least five since I got $300 and something points. I spent over $360 at their store already but they cannot. Didn't let me order again because they had to pay back $27.99 on an order that I never received and they had insured. I guess they're holding it against me now. I cannot get an answer. They do not have a phone service. They will not text back. They will not answer emails. They just phone won't answer anything. This is not a good company because I thought it was before until I asked for a refund and now I can't do business with them ever again. Well how dare them accuse me or blame me for my mail being stolen by criminal. Not my fault. Call the police. Not my fault but you are holding into me responsible by not letting me order from you anymore. Answer my email
Reply from SimpleglasspipeSep 26, 2024
We issued a full refund to the customer without asking any questions. Additionally, we reserve the right to refuse service or sales to anyone. Like many small business owners, we aim to avoid the hassle of handling email floods or receiving negative reviews, which is something we work hard to prevent. Thank you for understanding.
Heather C.
I have placed a few orders with this business and they have always offered fast, reliable shipping and your order is ALWAYS packaged and handled with care so you don't need to worry about your order being ruined or arriving to you destroyed. This product was especially crafted well, the quality has only improved ever since I became a customer. They make their products well and package them in the best way so that you receive your order in perfect condition. The quality is well worth every penny because it's hard to find good craftsmanship for this price so it's a great value. I definitely recommend this small business!
Robert
I have purchased from them twice in the past 6 weeks and was very pleased both times. The pipes are of good quality, function well, and were delivered quickly (within 3 days of ordering both times). Additionally, nothing was broken upon arrival. I will be a repeat customer in the future! Thanks SGP! :)
DFM
If you're looking for glass pipes & accessories this is the place to go. There's a white price point but there's not any junk. There are high-quality affordable item, sale items. There are higher quality and higher price items to some very expensive pieces. There is free shipping over $100, easy returns & exchange. Shipping is through the post office typically but they fill the order so fast it comes in a few days. You can't beat it. by far the best shop on the Internet