Raymond D.
Superb Business
Product ordered was exactly what I wanted. It even arrived earlier than projected. Solid business right here. Defenitley gained a lif long customer.
Excellent
Based on 304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Simpleglasspipe (simpleglasspipe.com) has 304 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
304 approved reviews, newest moderated first
Raymond D.
Product ordered was exactly what I wanted. It even arrived earlier than projected. Solid business right here. Defenitley gained a lif long customer.
Roger I.
I dont know what has happened to this company but their stock and their website has gone to HECK !!! Website loads slow...and it takes forever to just view a product. As for their stock they dont carry what i want anymore and all the descent pipes are all sold out. I inquired about this problem and the response i got was that their wholesale price was high. If there is a pipe i like i will pay extra for it because of its quality from this company. I have a real strange feeling that this company has bought out by someone who just doesnt care about their customers (at least thats the feeling ive gotten). I have doing business with this company because of the lack of stock and the lack of caring for its customers. Too many other websites out there that offer the same products, some higher priced, some lower priced, but they all have their listed products IN STOCK !!!! I have been a loyal customer of theirs for over a year - UNTIL NOW. No more recommendations, no more purchases, no more SGP !! UPDATE as of 8-8-23 - SGP has improved their stock. At least most of what you’re looking for is in stock. Ive actually placed a couple of orders and am SLOWLY returning as a customer. Seem to be doing more business with their sister company SmokingCats. I’ll rescind this “bad” review if they get stock back in on their basics and go-tos.
Reply from SimpleglasspipeMay 17, 2022
I'm sorry you feel this way, but it Sounds like there is internet or computer problem. Our out stock item are all the way down below and labeled “out stock”. and for the item we don't have, we just dont have, the price up because the inflation, our packing materials cost are gone doubled.
Megan G.
Great selection fair prices speedy quick delivery definitely plan on ordering again in the future
BeefSloth G.
Ordered a quartz 6 inch bulb shaped piece that looks absolutely beastly when I got my hands on it! Also a pyrex piece combo with lighter and carrying case. Finally the resistuance: a simple water pipe I couldn't wait to get my hands on and lips around lol. Unfortunately, tbh I dropped the freaking package shortly after it arrived on the way to my couch and heard a clank. Looks fine except a hairline crack down the stem of the water pipe where it attached to the bulb you heat up. Should work for now but is there anyway to prevent a full break, duct tape maybe, or heating it up? Ahh I'm scared to do either right now. F*** it, lets test these bad boys out! Btw speedy shipping and plenty of good selection.
Bmo
Hands down the best place to order from they have great customer service that gets back to you promptly the prices can’t be beat quick discreet delivery with everything packaged well and finally a great product that has stood up to the test of everyday life and is still standing after jolts drops bangs and clangs that would have shatterd a many other competitors love this place and it will be the only place I use from here on out for all my glass and glass accessories needs
Funk B.
perfectly adequate in all regards.
charles K.
Purchased few items online from these guys with express packages 3-5 days but still nothing. Contacted them and spoke through chatbox and they just sucky ppl. Why give that 3-5 days when they literally sat in it for 3 days before I got the email that it was picked up. Now day seven nothing still.. do not pay for they extra shipping they won’t do it but will take your money.. lost my money!!
Reply from SimpleglasspipeMar 11, 2022
We are closed on weekend, it clearly state on the Website, and you order it on later friday, there nothing wrong we ship it out Monday. We never offer express shipping !
Richard M.
I have had no problems with this company. They ship promptly and usually pack their pipes properly to avoid damage. The only time I received a damaged order was my last order. The stem arrived cracked and broken but the pipe itself was intact. This was the only time I received damaged merchandise. Good company overall