Excellent
Based on 4,864 reviews
SkinnyRx4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Joyce Rowe K.
Though I had to cancel my subscription, Patricia helped me with the process. I appreciate her help. She was very thorough and explained everything step by step. Thank you Patricia!
Reply from SkinnyRxJul 21, 2025
Thanks for the kind words about Patricia! We're sorry to see you go, but so glad she could help make things easy for you. She'll love hearing this feedback. Take care, and feel free to reach out if you ever need us again!
loon L.
Patricia took my customer service call, and she was very polite and assisted me with my request in a smooth and hassle-free manner. Thanks!
Reply from SkinnyRxJul 21, 2025
Thanks so much for the kind words about Patricia! We're so glad she was able to help you smoothly. I'll make sure she sees your feedback - it'll absolutely make her day! We really appreciate you taking the time to let us know.
MarkB
Patricia was wonderful in assisting me to easily navigate my enrollment! Excited to see where I can go from here.
Reply from SkinnyRxJul 21, 2025
Thank you so much for taking the time to share this feedback! It's wonderful to hear that Patricia made your enrollment process smooth and easy - that's exactly what we strive for. We're just as excited as you are to see where your journey takes you from here!
JL
They advertise accepting HSA and FSa payment but do not abide by their regulations or requirements. Good luck getting a receipt or copy of the “prescription” or even the name of a physician that prescribes the medication which tells me that these medications are likely unsafe and not prescribed by a true medical professional
Reply from SkinnyRxJul 21, 2025
Thank you for your feedback. We completely understand your concerns about HSA/FSA documentation and prescription information. To clarify: we work with licensed physicians nationwide, and while the specific doctor varies by location, their name and credentials are always printed on your prescription bottle. We can absolutely provide receipts and prescription copies - we apologize this wasn't clear upfront. Since we can't locate your order from your Trustpilot username, please reach out to [email protected] with your order details and we'll get you all the documentation you need right away. All our medications are prescribed by licensed, board-certified physicians following proper medical protocols. We take compliance seriously and appreciate you bringing this to our attention.
HD
Brenda was fantastic - when I received a damaged product, Brenda was able to arrange a replacement for me - ensuring the safety and quality of my medication, and allowing me to stay on track with my recommended dosage. It was easy, quick, and pain-free with Brenda assisting me.
Reply from SkinnyRxJul 21, 2025
Thanks for sharing this! So glad Brenda could get that sorted out for you quickly. Making sure you stay on track with your medication is what matters most, and it sounds like she made the whole process painless. Really appreciate you letting us know!
Eileen S.
Patricia is wonderful in client services, she quickly answered questions and relayed information, thank you!
Reply from SkinnyRxJul 21, 2025
We're thrilled to hear that Patricia provided you with such excellent service. She truly is a valuable member of our team, and we know how much she cares about making sure our clients feel heard and supported. We'll be sure to pass along your kind words - it will absolutely make her day! We appreciate you choosing to work with us and look forward to continuing to serve you.
Suzie S.
Great and quick customer service by Patricia!
Reply from SkinnyRxJul 21, 2025
Thanks for the great review! We'll definitely let Patricia know - she'll be so happy to hear this. Really appreciate you taking the time to share! 😊
Megan
Had a great interaction with Erica today. I needed to postpone a shipment due to a last minute trip out of town. She took care of that issue for me very quickly and was very friendly.
Reply from SkinnyRxJul 21, 2025
Thanks for the kind words about Erica! So glad she could quickly sort out your shipment rescheduling - we know how these last-minute trips pop up. She's awesome and we'll make sure she knows you appreciated her help. Safe travels!
