Great
Based on 112 reviews
Smarter Contact4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform. It provides an all-in-one integrated platform to engage contacts to consistently have more conversations, nurture contacts though the funnel, close deals by turning leads to revenue, and to measure results to scale what works or fix what doesn’t.Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster.Key factors that make Smarter Contact stand out include it is an all-in-one platform, integrating text, voice, a native power dialer; provides rapid 10DLC approval; industry-leading deliverability; AI-Powered to help customers improve and scale campaign performance while adhering to TCPA compliance; automation to scale your business with minimal resources; no daily limits/restrictions; and mobile app access.
Smarter Contact (smartercontact.com) has 112 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
112 approved reviews, newest moderated first
Joseph P.
Smarter Contact is head and shoulders above any competing platform for outbound SMS. Literally nothing I have invested in has grown my business as rapidly or easily. SC is the backbone of my marketing efforts. I'm just glad I paid the premium instead of going with one of their cheaper competitors. I've seen probably over 1000% ROI, noi exageration.
Tao T.
This platform has the best user interface of any texting service I've used, and the support is just as good. My rep is always available to answer questions and regularly gives me tips on how to improve my SMS marketing. After almost a year of daily use, I've never run into a single issue with performance or integrations. Overall, the best choice for a platform if you're serious about SMS marketing.
Tyler
Took 30 minutes to submit a downgrade request. After going back and fourth with pushy rep, only to be told a request must be made and it would take more time.
Port City Home B.
I started using using Smarter Contact a few months ago and the results have been incredible. I have been able to reach far more greater prospects compared to other marketing channels and has opened a door of opportunity in my business. I HIGHLY recommend.
customer
I am a real estate investor who was used to direct mails. But the rising cost of mailing made me think of an alternative. I was thinking of moving to a texting platform, but was skeptical at first. However, I was pleasantly surprised by the results I was able to achieve within the first month of joining them and running my campaign. I was able to close my first deal within the first month making over $7,500 on it. The cost of this platform is about 1/8th of the direct mails for a comparable result and the best part is results are much quicker! I would highly recommend trying them out even if you are skeptical! Thanks Smarter Contact and keep up the good work!
Akash A.
The app & platform has so So SO many bugs! It's ridiculous. At $800+ a month, I would expect the platform to be really well maintained. Instead I encountered so many bugs, that made the usage terrible. 1. Mobile app does not receive calls properly. It often doesn't even make calls properly. I try to switch to speaker phone and it just doesn't work. Then on the headset, I can't even hear the phone ringing. 2. Sometimes I click the info page, and a totally different info page loads up, a different contact than the one whose thread I'm on. 3. The keyboard doesn't pop up properly when trying to text. I'd be happy to even attach videos I have of all these bugs. Their remote support / sign up team is pretty solid, they help a decent amount. The number rotation and template usage is good. Their reports on reply rate is solid. But these things were so annoying it made it damn near unusable. Oh and 4. You will not get notifications for messages like a normal messaging app. You have to use the label function then enable messages for that label, which is a huge bug, because then you can't use the label function for anything other than enabling messages on your phone. There's even more I can't think of now....
Happy
We're only in our first month, but I've been impressed with their commitment to continuous improvement. I believe we're on the right track to build a stronger business relationship with Smarter Contact.
AJ S.
Smarter Contact has been awesome for our bulk SMS marketing. We have increased our volume and found more conversations which leads to more business. I would recommend also because they integrate well with my CRM, REISift, and have a very responsive support team.
