Solidarity HealthShareReviews of solidarityhealthshare.org

When we joined in 2018 it was great then several years ago their entire database system crashed. A customer rep informed of this on one of my million phone calls searching for answers (which was later confirmed by my own research). It has been a nightmare of an experience after that with this company! They make all kinds of mistakes and then when you try to call to get answers you are treated in an extremely condescending and patronizing manner. There was one supervisor that I was finally able to connect with (after threatening legal action) that was able to unscramble all of the messes that they had created, but do not expect to be treated by the customer service representatives with anything resembling professionalism since they are obviously untrained not only in terms of not having answers but in basic phone etiquette.

Please communicate to my Health Care Providers when they call and email. I'm getting many bills from Health Care Providers due to NO commincation from Solidarity with the repricing. Some over a year old. So I'm left having to pay for the non contracted amount or go into collections because Solidarity will not communicate with health care provider or myself I have paid my plan for many years and I feel like all my payments where for nothing. They have provided no resolve on any bills over the year. They collect your monthly payments and turn away with their part.

Responsive staff, clear materials

If there were a zero star option, I'd be choosing that. They have their "way" of repricing a bill without notifying the provider, applying their own discount to your annual paid in amount, and leave you with the rest of the bill. Littered with red tape in order to submit a bill, then just to have them - months later - say your bill is insufficient because it is missing a diagnosis code or something else, when infact it is on the document. They do everything they can not to pay anything, but still collect your monthly payment. All that, then my son got cancer, and the bottom line was - go somewhere else. They have it in their paperwork that we can not sue them (red flag?). They say we are covered for the time we were members, then do nothing. Know this. If you have solidarity for your family, and think you are covered, you're not. Thats the bottom line. If you're thinking about signing up, don't. If you currently have them, make no more payments and choose another avenue. They will leave you high and dry in your family's time of need, and finish with "we're going to pray for you" Solidarity, Do me a favor. Take those prayers and request to almighty God you are not judged according to what you have done.

Solidarity Healthshare uses the term Christian in their company press releases and "PROPAGANDA" and they are anything but Christian and it gives Christianity a BAD NAME !!! We have had outstanding bills from 2+ years ago that are still in processing ! I have made a claim to the Arizona BBB and our state Attorney General in Minnesota and that really hasn't made a difference in their ability to do the right thing as Christians and a legitimate business that would take care of their paying customers. THEY ARE A BAD BAD BUSINESS ! They should be shut down by their AZ State Attorney General and the Federal Government should be looking into their books. Maybe a call to 60 Minutes and they could do a little dance with them !

I received very good customer service when I had questions and needed help.

David. He is competent, understanding and very helpful.

Solidarity HealthShare is the LOWEST rated healthshare out there, and for good reason. We have paid their $450+ monthly premium for years and the couple items for which we've actually tried to use them have been a nightmare. Bills for a minor hand surgery were ultimately sent to collections, while my wife fielded collections threats for months. I could not even get my once a year physical, because the hospital's billing department would not approve further services. The latest is now the birth of our 10 month old daughter. 10 months!!! And Solidarity has not issued a penny for anything. They have no shortage of stall tactics. Criminal. Their phone reps exude hypocrisy by patronizing you with promises of "prayer". The Christian faith they tout is dead, as condemned in James 2:16: "Go in peace, be ye warmed and filled; yet give them not those things that are necessary for the body", even though you pay 100's per month. Solidarity Health Share is by no means Christian. It does not even exhibit practices of human decency. Do your research. Steer clear of Solidarity Health Share.