Great
Based on 292 reviews
SOS Auto Protect4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service.Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs.With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered.Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage.Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free.If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road
SOS Auto Protect (sosautoprotect.com) has 292 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
292 approved reviews, newest moderated first
Mark C.
After many years of dealing with less than honest auto warranty companies, signing up with Auto Protect was a pleasure. Daniel explained every detail of the policy. I never felt hustled or deceived. I knew exactly what I bought. Looking forward to 5 years of zero deductible coverage!
Paula T.
All the questions we had about the policy were thoroughly explained. Adam spent a great of time explaining how the policy works and gave us examples of what would be covered and what would not be covered.
Michael S.
Daniel was great because of his commitment to me he was able to put a plan together for me thanks Michael
Peter G.
Adam Miller was very knowledgeable and provided me with valuable insights on my extended warranty policy and explained how SOS Auto Protect was better than its competitors. Adam made me feel comfortable with my warranty decision and the entire process was smooth and efficient.
Rennae B.
Adam was kind & professional & helped me select the best plan for my car. I am much more comfortable knowing I have a plan that will cover just about everything except the kitchen sink (besides normal stuff like oil change, brakes, etc). I hope I don't need their services but I do have peace of mind that they will do what is necessary to get me back on the road. Stay tuned folks....I will update this review if any type of covered service is needed.
Cynthia N.
Rates were not consistent when talking to different people. Purchased on Friday and on Monday I got FOUR calls while at work wanting to sell me a plan. I returned the call, telling them to check their records! I still got another call after that!! You need to communicate better on your end!!!
Reply from SOS Auto ProtectDec 3, 2024
Thank you for your feedback, and we sincerely apologize for the confusion and inconvenience this caused. We completely understand your frustration with receiving multiple calls. Please allow us to clarify that the reason for the difference in rates is likely due to our Black Friday and Cyber Monday promotions. On Friday, we were offering special Black Friday rates, which were unique to that event. By Monday, we switched to our Cyber Monday rates, which, as you can imagine, were also different. We truly value your business and aim to provide the best service possible. We'll make sure to improve our communication and internal processes to ensure a smoother experience moving forward. If you have any further questions or concerns, please don’t hesitate to reach out. We are here to help! Thank you for choosing SOS Auto Protect
Shawn
The staff at SOS are very helpful and considerate while offering a better product. I looked into using other car warranty companies, however, SOS offers 5 years of coverage compared to other companies only offering up to 3 years of coverage. Thank you again.
Reply from SOS Auto ProtectDec 3, 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At SOS Auto Protect, we always strive to provide not only excellent customer service but also comprehensive coverage that meets the needs of our customers. We're glad you found our 5-year coverage option to be a better fit for you compared to other companies. We truly appreciate your trust in us and are here to support you for the long haul. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing SOS Auto Protect! We’re happy to have you as part of our family! Best regards, SOS Auto Protect Customer Support Team
Corey S.
These guys are absolutely horrible. They never call you back when they say they are. Been waiting for Thomas to call but I don't think the guy even exists. Ben is worthless just like the warranty claim is worthless. They are just trying to get out of repairing my vehicle. They are even making stuff up on the report about continued use after the engine blew!! An injector failure wiped out the engine and the are only willing to replace the injector. What a joke. All this distraction and back and forth in an attempt to deny the claim instead of honoring the contract. Will never recommend these guys to anyone. Stay clear as these folks are a scam warranty company.
