Reply from Soundproof CowMar 24, 2022
Good day Brett,
We are sorry to see that you were not happy with your online purchase. You purchased 4 rolls of Quiet Barrier HD 4' x 8' sheets, here is the link
https://www.soundproofcow.com/product/quiet-barrier-hd-soundproofing-composite/
Here is the product description on our website:
Quiet Barrier™ HD Soundproofing Composites (1/4 in. 2 lb. barrier + 1 in. foam) are industrial grade products that stop sound from entering or leaving a space. These products are composed of Quiet Barrier™ soundproofing membrane and acoustic grade, polyurethane foam. The Quiet Barrier™ provides mass and blocks noise, while the acoustic foam works as a decoupler, structurally isolating the Quiet Barrier™ layer from the wall or ceiling assembly, which in turn improves the sound stopping performance.
We are not finding anywhere on our site where it says that it is a panel.
The sheets weigh roughly 64 lbs each so your order total weight was 256 lbs sent in four separate boxes, unfortunately, that did cost $360.76 with our negotiated rates, we unfortunately, cannot control what Fed Ex charges, sadly we are at the shippers mercy.
We are also a bit confused, you stated you gave us a 3 star review, yet, you gave us a 2 star review? Can you please call to discuss this with us.
The Quiet barrier HD composite is one of our best sellers, We are so sorry to hear that you threw it away, if it was new and uncut it could have been returned for a panel that you had originally intended to purchase.
Please feel free to call 800.558.2058 or email Kellen, [email protected].
We look forward to talking to you.
Wishing you a wonderful rest of your day, be safe, be well.
The Soundproof Cow Team