Excellent
Based on 161 reviews
Spacer.com4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spacer is America’s #1 Monthly Parking Marketplace. We connect thousands of Renters across the country looking for parking with Hosts who have an unused driveway, garage or parking spot to share.Parking doesn’t have to be a terrible experience. At Spacer, we can connect you with affordable and convenient monthly parking provided by local Hosts near your workplace, home or college.Our community is made up of thousands of people, who are looking to help their neighbors access the parking space they need. You’ll find a wide range of driveways, garages and local parking operators on our platform for you to choose from. Originally founded, tested and proven in Australia, we’re hoping to improve parking across America.
Spacer.com (spacer.com) has 161 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
161 approved reviews, newest moderated first
Neal E.
Marie offered a quick and helpful answer to my question!
Reply from Spacer.comMay 28, 2026
Thank you for your review. We’re glad Marie was able to provide a quick and helpful response to your question. We appreciate your feedback.
YJ B.
Update (5/17/2026): After posting to Trustpilot, I got a phone call from Riva who followed up on my experience and issued refunds to me. I appreciate that Spacer.com took immediate action to rectify the issue. --- Original (5/15/2026): Avoid this website at all costs. It is always better to directly book your spot with the owner of the parking lot. I booked a spot via Spacer and in 2025 the parking lot's management changed. Even though Spacer didn't have the authorization to rent the parking spot from the new management, they continued to charge me, without notifying me of the change, until one day my car got towed. I called Spacer's customer service (agent name Marie; ref# 262552) and they refused to admit any faults on their part. In addition, they also didn't return my security deposit. Overall, extremely dubious business practice and terrible customer service.
Reply from Spacer.comMay 19, 2026
Thank you for updating your review and for giving us the opportunity to address the situation. We sincerely apologize for the experience you had and understand the frustration this caused. We’re glad Riva was able to follow up promptly and assist with resolving the issue, including processing the refunds. Your feedback is appreciated and helps us continue improving both our service and communication.
Vic
Really seamless experience! Huge thanks to Marie for all her help with the fob and permit preparation as well!
Reply from Spacer.comMay 13, 2026
Thank you for your feedback. We’re pleased to hear that your experience was seamless. We appreciate your kind words regarding Marie’s assistance with the fob and permit preparation, and we will be sure to share your comments with her. Thank you again for your support.
Reb
Marie was exceptionally professional. She stayed on the phone with me to make sure all the steps needed to complete the process were completed. She also provided detailed information on what to expect after I completed the process. I give Marie five stars for her customer service.
Reply from Spacer.comMay 12, 2026
Thank you for taking the time to share your experience. We are pleased to hear that Marie provided professional and thorough assistance throughout the process. Ensuring our customers feel informed and supported is very important to us, and we appreciate your recognition of her efforts. We will be sure to share your feedback with Marie. Thank you again for your review.
Terry P.
I needed help to cancel a parking spot to comply with the 30 day requirement. I tried online but was unsure if it processed. I used live chat and connected with Carmen who was very helpful and resolved the issue quickly. Great service Terry Percle
Reply from Spacer.comMay 5, 2026
Thank you for your feedback, Terry. We’re pleased to hear that Carmen was able to assist you promptly and ensure your cancellation request was handled correctly. Providing clear and efficient support is very important to us. We appreciate your kind words and thank you for choosing our service.
Julian B.
Marie followed through and worked with me to resolve my issue I appreciated that so much
Reply from Spacer.comApr 20, 2026
Thank you for your kind words. We are glad to hear that Marie followed through and worked with you to resolve your issue. Providing consistent support and ensuring concerns are addressed is important to us. We appreciate you taking the time to share your experience.
Minh V.
My parking rental worked out fine except for some payment issues at the end. Marie was responsive to my inquiries and escalated the issue to help resolve it.
Reply from Spacer.comApr 20, 2026
Thank you for your feedback. We are glad to hear that your parking rental worked out well overall and that support was available when you needed it. We also appreciate you highlighting Marie’s responsiveness and her efforts to escalate the payment issue so it could be resolved. Your experience is important to us, and we will continue working to improve our payment processes.
Sophia F.
Marie was very helpful and attentive to my needs! It's a great site!
Reply from Spacer.comApr 9, 2026
Thank you for your kind words. We're glad to hear Marie was able to assist you and meet your needs. We appreciate your feedback.
