Excellent
Based on 323 reviews
SpellboundWigs.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
mpho N.
Excellent customer service. I felt prioritized as a customer and managed to even gain knowledge about certain types of wigs. I'm definitely going to be a purchasing my wigs at Spellbound.
Reply from SpellboundWigs.comMar 3, 2024
We love educating our clients! We want you to be happy and we feel that the more knowledge you have, the easier it is to find pieces that meet your individual needs. Thank you for shopping with us!
Ongie
Wigs are appropriate for every skin colour and inclusive of all age groups.
Reply from SpellboundWigs.comMar 3, 2024
Yes, we are sure to maintain a wide selection of wigs for everyone! Thank you!
LISA S.
Every time I order with Spellbound, I get accurate updates on shipping. Occasionally I’ve ordered products on back order, there is always a representative who keeps in touch with me, alerts me of any changes. My wigs are essential to me, I only count on Spellbound!
Reply from SpellboundWigs.comMar 3, 2024
Thank you so much for your trust! We believe communication is key and we will always make sure you are up to date on what's going on with your orders. I'm so glad that you know you can count on us! ❤️
Anna-Lise T.
Customer service was very quick to respond to questions. Fast delivery and wig was in perfect shape.
Reply from SpellboundWigs.comFeb 10, 2024
We're so glad to hear you had a great experience! Thank you for shopping with us!
GA
Just a really great company. Good communication. Good prices. Have several purchases from them and always pleased.
Reply from SpellboundWigs.comFeb 10, 2024
I'm so glad to hear it! Thank you so much!
Sue B.
Mishap , wig I ordered was sent to old address . I called ,got a new wig overnighted to my new address . All wigs from spellbound are beautiful and I’m 100% satisfied . I will only use their company .
Reply from SpellboundWigs.comFeb 10, 2024
I'm so sorry for the mixup Sue, but I'm glad we were able to get you taken care of. Thanks for your understanding and for shopping with us!
Melissa B.
All 3 wigs I've ordered have arrived quickly and in excellent condition. No disappointments.
Reply from SpellboundWigs.comFeb 1, 2024
I'm so glad to hear that you have had great experiences. Thank you so much for shopping with us!
Dianne A.
As far as I'm concerned, Spellbound Wigs did everything possible to make my purchase a terrific experience. The live sales are really informative and fun, the website is user-friendly, and the customer service is absolutely fantastic.
Reply from SpellboundWigs.comJan 18, 2024
Thank you so much for the feedback! 💜
