DC
Quick response!
Quick response!
Reply from Spot Pet InsuranceApr 16, 2024
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾

Excellent
Based on 11,960 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
DC
Quick response!
Reply from Spot Pet InsuranceApr 16, 2024
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
MLRendon
Easy to work with.
Reply from Spot Pet InsuranceApr 16, 2024
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Chanel T.
Customer service is really exceptional!
Reply from Spot Pet InsuranceApr 16, 2024
Hi Chanel, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Elli’s M.
I had Trupanion before I switched to Spot and the rates are 1/2 the price. I haven’t had any problem filing my claims and they are processed and paid promptly. A++++ for Spot insurance and I recommend it to everyone,
Reply from Spot Pet InsuranceApr 9, 2024
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Spot happy C.
Easily submit claims, and claims are processed very quickly. They worked with my vet to get the documentation they needed. Multiple pricing options, excellent pet insurance plan.
Reply from Spot Pet InsuranceApr 9, 2024
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Jennifer D.
Submitted our first claim in the SPOT app. Claim submission was quick and easy. Reimbursement was completed within 48 hours.
Reply from Spot Pet InsuranceApr 9, 2024
Hi Jennifer, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Jasmine G.
When I first got the insurance for my two pets, I made some clerical errors. I was able to call within two hours of creating the account and get those errors fixed. I called around 5 pm and someone answered the phone INSTANTLY. They were very helpful and explained any concerns I had with my policy. Two days later I was able to use my premium plan as I sent my dogs to the vet. I spent $650 and got reimbursed over half that amount! There was a small error due to the way the vet did the invoice; so I called Spot and they fixed the issue and gave me a reimbursement for that as well! I am one happy customer!!!
Reply from Spot Pet InsuranceApr 9, 2024
Hi Jasmine, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Carlotta
Spot was helpful with claim processing.
Reply from Spot Pet InsuranceApr 9, 2024
Hi Carlotta, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾