Excellent
Based on 286 reviews
Stair Warehouse4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 245 reviews with 5 stars · Clear filters
Daniel G.
The product was as advertised and got to me in a very timely manner.
Reply from Stair WarehouseJul 24, 2026
Thank you for your wonderful review, Daniel! We're so glad to hear you had a great experience and that your order arrived quickly and exactly as expected. We truly appreciate your business and look forward to serving you again! Please feel free to call me anytime - Shawn 832-797-8219
Donna
The website was great and I found the balusters and accessories that I wanted. My order arrived quickly and my husband replaced our old wooden balusters with the new metal ones today and they look amazing. I'm so glad I found your website because it was one stop shopping.
Reply from Stair WarehouseJul 24, 2026
Thank you so much for your wonderful review, Donna! We're thrilled to hear that you found everything you needed in one place and that your order arrived quickly. I t’s even better to know your husband was able to install the new metal balusters and that they look amazing! We truly appreciate your business and are honored you chose Stair Warehouse for your project. Please feel free to call me if you need anything. ~ Shawn 832-797-8219
Jacqueline S.
Exactly what I needed
Reply from Stair WarehouseJul 24, 2026
Thank you for your review, Jacqueline! We're so glad to hear the product was exactly what you needed. We truly appreciate your business and look forward to helping with your future stair projects! Please call me anytime at 832-797-8219 ~ Shawn
REBECCA
The Zip Clips made our baluster installation an easy one! Shipment arrived quickly. Seamless transaction!
Reply from Stair WarehouseJul 20, 2026
Thank you for your wonderful review, Rebecca! We're thrilled to hear that the Zip Clips made your baluster installation easy and that your order arrived quickly. We truly appreciate your business and are glad everything went smoothly. Please feel free to call anytime. ~Shawn 832-797-8219
Jerome M.
Great cherry rail sent quickly to me.
Reply from Stair WarehouseJul 20, 2026
Thank you for your kind review, Jerome! We're so glad you were pleased with the quality of your cherry handrail and that it arrived quickly. We truly appreciate your business and hope you enjoy your new staircase. Please call anytime ~ Shawn 832-797-8219
C S.
Product, cost and quick delivery
Reply from Stair WarehouseJul 20, 2026
Thank you for taking the time to leave us a review! We're thrilled to hear that you were happy with the quality of our products, our competitive pricing, and our fast delivery. We truly appreciate your business and your feedback. We look forward to serving you again on your next project! Please feel free to call me anytime. ~ Shawn 832-797-8219
John S.
great product in the species and size I was expecting.
Reply from Stair WarehouseJul 16, 2026
Thank you so much for your kind review, John! We're thrilled to hear that the product met your expectations in both species and size. We truly appreciate your business and hope to help with your next project. Please call anytime. ~ Shawn 832-797-8219
Joann R.
These folks had just what I was looking for. Red oak spindles square1.75 inches. Perfect
Reply from Stair WarehouseJul 16, 2026
Thank you for taking the time to leave us such a great review, Joann! We're so glad you found exactly what you were looking for and that our 1.75" square red oak spindles were the perfect fit for your project. We truly appreciate your business and look forward to helping with any future stair projects. Please feel free to call me if you need anything. ~ Shawn 832-797-8219
