UBlockoutReviews of ublockout.com

By far one of the best products I’ve ever seen on the market completely 100% blackout this is the second time I am buying and there will be a third on my 10,000 square-foot home

I’ve ordered blockout shades from ublockout twice now and I’m impressed not only with the quality of the product but the customer service as well. I appreciate how easy the assembly is designed, the process to ensure it will be the right fit, and I’m happy with how well I’ve been sleeping since. My one year old has also had improved night sleep and naps since installing in her room. Another perk is that the purchase was HSA eligible and super easy to be approved with our administrator.

Great product. Once you experience it, you can't go back to regular blinds and shades.

We’ve purchased both the automatic shades and the hand-operated shades from this company. Both types are excellent. They make the room 100% dark. FYI if you purchase the automatic ones you must use a remote or Alexa type device to control them. Measuring the windows could be challenging for some but I believe they will help you with that for a fee. These shades are absolutely the way to go if you have babies/small children who nap!

These shades are the best! If tou want pitch black in the middle of the day, look no further! The shades a packed and shipped very securely in custom made boxes and packing material; I guaranteed they will survive the harshest shipping conditions. The install is simple and takes about 30 minutes for the first shade and half that for additional units once over the initial learning curve. If you do have questions, the support it great and prompt. -MAlexander

I was extremely disappointed with my experience with UBlockout, particularly because of the irony of what happened. Before placing my order, the company insisted on a video call to verify the measurements of my window frame. I was specifically told that their policy required a second person to assist me during the call, and that without someone helping me physically measure the window, I would not be eligible for a replacement if the product didn’t fit properly. I explained that I didn’t have anyone available to help, but I proceeded with the video call anyway and carefully demonstrated my measurements to their representative, accurate to the nearest 1/16 of an inch. After all that emphasis on precision and the company’s strict measurement requirements, imagine my surprise when the product arrived approximately 1¼ inches too short on one side! This wasn’t a tiny discrepancy or a matter of rounding. It was a substantial sizing error. I contacted the company by email and explained the problem. Rather than acknowledging the discrepancy and working with me toward a resolution, they argued with me about the measurements. I even measured the actual product they sent to demonstrate that it was significantly shorter than the dimensions I had provided. What frustrates me most is the double standard. They place an enormous burden on the customer to demonstrate accurate measurements, even warning that failure to follow their procedure could disqualify someone from receiving a replacement. Yet when their own product arrives with a significant dimensional error, they challenge the customer instead of taking responsibility. For a company selling custom-fitted products, accuracy and customer service should be paramount. Unfortunately, my experience with UBlockout fell well short of those expectations. I would strongly caution prospective customers to document every measurement and communication with this company.

It was everything I wanted it to be. Clear measurement and installation instructions, received the product quickly, was able to install it myself, and most importantly: it blocks out ALL of the light. The smart hub app even allowed me to put it on a timer so it closes up in the evening and opens on its own in the morning to let light in and wake me up naturally. An actual human emailed me within the week to ask how everything went and whether they could help with anything. If only every business operated this way...

Very happy with the quality, and with customer service: I had an issue with one of my U Blockout, I scheduled a call and we disassembled it, reassembled it, and fixed the issue along with an expert technician, that is indeed a great service being provided.