James
I feel misled
I feel misled. I was given to understand that my insurance company recommended Starkey and that they paid for half of the hearing aids. Now I understand that they literally had nothing to do with it, and I don't even get to apply the hearing aid expense to my overall deductible. Cigna referred Starkey, and I don't know why... Why would they refer me if they literally don't pay for any of it, and it doesn't count to my deductible. As for the devices themselves, I paid for the second device from the top, and it's...fine. Just fine. It's large, unwieldy, the volume increase stem broke the first week I had it, there's lots of feedback which I didn't have with my other hearing devices. So...not very happy. But I'm stuck with them. Good for Starkey, your marketing worked.
Reply from Starkey Hearing AidsAug 26, 2026
Hi James, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]




