Hollyland TechnologyReviews of store.hollyland.com

I bought a Hollyland Lark M1 Directly from Hollyland. It didn't work. Even after adjusting the recording volume, recordings remained so low. I sent multiple (5) emails requesting a refund. They simply kept sending responses on how to trouble shoot. NEVER buy their product!!!

Quality equipment and quick shipping.

In fact, it's the kind of brand that makes good products, but can't be contacted. No after-sales service, no response, just ghosts. If their products weren't good, they'd be out of business by now. They advertise products that are released 2 years later by their suppliers. That's the impression I get.

Our standard XLR to 3.5mm jack adapter did not provide a clean and quiet connection, so we turned to Hollyland. The selection and purchase could not have been easier. A notice of shipment and delivery tracking kept us informed about the progress and the shipment arrived ahead of schedule. The adapter works quietly and flawlessly with our Hollyland Lark Max kit to connect the wireless mic receiver to the sound systems in our meeting room, the Parish hall and the Nave of the church. The way it should be!

At 3 AM on January 15th, I ordered a set of equipment from their personal sales representative. They promised to send me a payment link by the following Tuesday (January 21st, since their sales team would be on holiday starting January 22nd). However, even by January 23rd, my inbox remained empty—I received no payment link at all. During this time, I reached out to the official personal sales representative twice, with my last inquiry on January 20th. He told me that he was already on his way home for the holidays. Left with no other choice, I contacted Hollyland’s official customer service in China. The customer service team in mainland China was very polite. I understood that they had no authority to handle this issue, and all I needed from them was a final deadline. But when I found out that the entire company was on holiday, I was dumbfounded. Hollyland’s Chinese customer service said they would report my situation to the leadership and provide feedback. Ironically, their leadership’s response was dismissive and indifferent: "If you're in a hurry, you can buy it on Amazon." I acknowledge that purchasing directly from the official personal sales representative (as advised by their customer service) is slightly cheaper than buying from any platform. But I am not short on money, nor do I care about saving a few dollars—I care about attitude. Had I known from the start that buying from their official personal sales would require waiting nearly a month or longer, I would have immediately chosen Amazon or their official website. The main reason I didn’t purchase from Amazon during my waiting period was that I thought this purchase would count as personal sales performance. To me, this was a matter of integrity. Little did I know that they didn’t care about this minor performance metric—only I did. At this point, I seriously question whether a company that has failed to send me a simple payment link for over a week is capable of providing reliable after-sales service. If a company isn’t even proactive when it comes to taking customers' money, how can they be trusted to handle product support? I have since purchased the product from Amazon, but that doesn’t change my disappointment with Hollyland’s treatment of individual buyers. Just because our purchases aren’t as expensive as those from large production teams or companies doesn’t mean we should be ignored. It’s disheartening to see a brand show such disregard for small-scale customers. Finally, to this day, Hollyland still has not sent me any official payment link.

I originally lost one of my lark two microphones and were able to purchase another one although the price was pretty steep. I was able to program it and now my podcast is back up and running perfectly. I really thank you for this. Looking forward to many hours and many days of clear audio, using my lark two microphones

I needed a relatively high end and reliable lavalier microphone mainly for posting youtube content. Saw many good reviews on this product and decided to purchase it. I am indeed pleasantly surprised with the quality of the product and all the accessories it comes with, considering the price point too. I also had a nice and shopping experience on hollyland website. I am very happy with the purchase.

Ordering and delivery was on point.. received product in time for a project that it was needed for