Great
Based on 176 reviews
Story In Steel4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In Story In Steel, we give your home decor that special, personal touch. We believe in making every item a reflection of your unique personality. Our lovingly crafted designs, from innovative steel portraits to striking decor pieces, are all about making your space uniquely yours.Our exciting product range has something for every taste and style. From metal signs with your family name to classy monograms, custom metal portraits that tell your story, and car silhouettes for the auto enthusiasts, each piece is a conversation starter, adding that wow factor to your home. Happiness is at the heart of what we do at Story In Steel. We are committed to innovation, quality, and artistic excellence, ensuring every creation brings you 100% satisfaction. We’re here to revolutionize your space with creativity and heart.
Story In Steel (storyinsteel.com) has 176 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
176 approved reviews, newest moderated first
Maria R.
Absolutely beautiful and great quality.
Reply from Story In SteelSep 12, 2026
Beautiful enough to impress today, and made to be treasured for years. That’s exactly what we want every Story in Steel gift to be. Thank you for the wonderful review! - The Story In Steel team.
Sigal G.
Love those pictures. Order 2 . Very talented
Reply from Story In SteelSep 11, 2026
The best compliment our artists can receive is your trust with not one, but two special pictures. Thank you for recognizing the talent and care behind every piece. - The Story In Steel team.
Rex
Great communication! Beautiful work! Captures the dogs' energy perfectly!
Reply from Story In SteelSep 11, 2026
Thank you! A great portrait should capture more than how they look. It should capture who they are. We’re thrilled your dogs’ personalities and energy came through so beautifully, and that you enjoyed the experience from start to finish! - The Story In Steel team.
cory S.
My dog had just passed a few days before I placed 2 orders. I got one design im each style of two of my favorite pictures of my Bella. The first came out beautiful and will let me remember her how she was. Looking forward to seeing the 2nd when it arrives in the next day or two.
Reply from Story In SteelSep 8, 2026
We are deeply sorry for the loss of Bella. The photographs we treasure most become even more meaningful after saying goodbye, and we’re honored that you trusted us with two of yours. We’re so glad the first portrait captured Bella as you remember her, and we hope the second brings you the same comfort when it arrives. - The Story In Steel team.
Brian G.
For all the 1 star reviews for poor customer service is ridiculous. I placed an order and they responded to every email and change I had immediately. Great company, great product and great customer service. Don't let the bad reviews fool you. They are fantastic.
Reply from Story In SteelSep 1, 2026
Thank you for this incredible vote of confidence! Beautiful artwork is only half the experience. The care, responsiveness, and attention behind it matter just as much. We’re thrilled our team was there for every question and change, and even happier that you love the final piece. Your trust and support mean the world to us! - The Story In Steel team.
Sherry W.
Absolutely stunning! This portrait in steel captured my daughter and son-in-law perfectly! It is amazing the exact likeness this company provided. This is their 32nd wedding anniversary gift, and by far, it’s the best gift I have ever given them. I am so unbelievably thrilled and proud! THANK YOU!
Reply from Story In SteelAug 22, 2026
What an extraordinary way to celebrate 32 years together! Knowing you consider it the best gift you have ever given is an incredible honor. We created Story in Steel to transform meaningful memories into gifts unlike anything else, and stories like yours remind us exactly why we do it. - The Story in Steel team.
Shawn
I received this as a gift from my wife for my birthday and I lost it. She took my absolute favorite picrure and put it in steel. The emotion of seeing that picture in this format was a moment I will never forget and now I can experience this daily. I did not go through the ordering and shipping experience so I cannot review that piece, but the product is phenomenal.
Reply from Story In SteelAug 19, 2026
This is exactly why we created Story in Steel. Not simply to make something beautiful, but to turn a meaningful photograph into an experience you can feel again every day. Thank you for sharing what this gift meant to you. - The Story in Steel team.
TJ G.
second order and still amazing
Reply from Story In SteelAug 19, 2026
Earning your trust once means a lot. Earning it a second time means even more. Thank you for coming back to Story in Steel! - The Story in Steel team.
