Great
Based on 176 reviews
Story In Steel4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In Story In Steel, we give your home decor that special, personal touch. We believe in making every item a reflection of your unique personality. Our lovingly crafted designs, from innovative steel portraits to striking decor pieces, are all about making your space uniquely yours.Our exciting product range has something for every taste and style. From metal signs with your family name to classy monograms, custom metal portraits that tell your story, and car silhouettes for the auto enthusiasts, each piece is a conversation starter, adding that wow factor to your home. Happiness is at the heart of what we do at Story In Steel. We are committed to innovation, quality, and artistic excellence, ensuring every creation brings you 100% satisfaction. We’re here to revolutionize your space with creativity and heart.
Story In Steel (storyinsteel.com) has 176 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
176 approved reviews, newest moderated first
MOHD MASROOR J.
It was a great memorable gift and loved the quality. It looks great on my wall. My wife loved it.
Reply from Story In SteelAug 19, 2026
The best gifts do not get tucked away. They become part of the home and a daily reminder of a meaningful moment. We’re so happy your wife loved it! - The Story in Steel team.
Greg
Shipping label issues resulted in delayed delivery but the final product was wonderful.
Reply from Story In SteelAug 17, 2026
We’re delighted the finished piece was everything you hoped for. Artwork this special deserves an equally seamless journey to your door, and we’re sorry the shipping label issue delayed that experience. Thank you for your patience and for allowing the final piece to speak for itself. - The Story in Steel team.
GLT
Finished product was unique and lovely. Gift recipient was delighted!
Reply from Story In SteelAug 16, 2026
The best gifts are the ones no one else could give. We’re so happy your one-of-a-kind piece brought such delight! - The Story in Steel team.
JC C.
Amazing product. This is a photo from our wedding 16 years ago, transformed into a metal picture. I have no idea how you did it, but it came out amazing.
Reply from Story In SteelAug 16, 2026
A little artistry, a lot of precision, and one unforgettable memory! We’re honored to give such a special moment from your wedding a whole new life in steel. - The Story in Steel team.
Michael W W.
The quality of the original picture to the steel adaptation was exquisite. Black frame for our picture blended together wonderfully.
Reply from Story In SteelAug 16, 2026
“Awe” is the reaction we hope every piece creates! We’re thrilled that the craftsmanship and black frame came together so beautifully. Thank you for trusting Story in Steel with such a meaningful gift. - The Story in Steel team.
MICHAEL
The product is exceptional. My wife loved it! There are only two things that could have been better. 1. I ordered the product over a month before our anniversary, and it arrived weeks later than expected. I paid extra for "express" artistic rendering, which was done in a day, Then it took weeks to process, manufacture, and ship. When it finally shipped, it was sent USPS which took another five days. For the price paid, it seems the processing time and shipping method could have been better. 2. The product was packed very well; however, the box was not taped sufficiently. The handling (apparently during shipment) was rough on the box which tore open on one side. As the delivery person walked the box to my front door, The box popped open and the product almost hit the ground. Had the delivery person not caught the internal foam packing, the product would have crashed to the ground. Thankfully, they slide the packing back into the box and put it on my porch. The mounting piece and screw pouch was on the ground next to the box.
Reply from Story In SteelAug 16, 2026
We’re delighted your wife loved the finished artwork, but we’re sorry the rest of the experience did not match its quality. Your order took too long after the design was approved. We also take the packaging issue seriously. The box should have remained fully secured throughout delivery, regardless of how it was handled! Thank you for sharing these details. Your feedback gives us clear areas to improve in both our delivery communication and packaging. - The Story in Steel team.
Tom H.
Excellent experience
Reply from Story In SteelAug 16, 2026
Exactly what we love to hear! Thank you for choosing Story in Steel and taking the time to share your experience. - The Story in Steel team.
Keith M.
The artist was able to tweak my original and it came out great. The process took a little longer ger than expected but the finished product was great. Thank you
Reply from Story In SteelAug 13, 2026
Thank you for your patience throughout the process! Custom artwork sometimes needs a few thoughtful adjustments to get it just right, and we’re delighted the final piece was worth the wait. - The Story in Steel team.
