StyleSeatReviews of styleseat.com

I had such a great experience with Suzannah Robertson at Hair by Suze inside Sola Salons Studios. She colored my roots, added highlights, and cut and styled my hair, and I absolutely love how it turned out. She is incredibly talented, friendly, and really took the time to listen to what I wanted. I felt very comfortable with her and left the salon extremely pleased with both my color and cut. I will definitely be going back and highly recommend Suzannah!

Tabitha is brilliant at hair… Purfect as always!

My biggest issue happened this summer, and this is where my frustration with StyleSeat reached another level. For approximately 6–8 weeks, my calendar on the professional side was substantially open, yet my clients were being shown that I had no availability or that I was completely booked. And I am not talking only about potential new clients discovering me through the StyleSeat marketplace. These were my established, existing clients who already knew me, were specifically searching for me, and were actively trying to book appointments with me. More than a dozen existing clients eventually called me, contacted me directly, or came into the salon and told me they had been trying to schedule appointments but StyleSeat was showing that I had nothing available. My assistant tested my booking page and experienced the same issue. I even had a client sitting in my chair pull up my StyleSeat page while I had my professional calendar open. She was not being shown the same availability I could see on my end. Meanwhile, I was looking at an unusually empty appointment book wondering why business had slowed down so drastically. That is the part that bothers me the most. I initially blamed myself and assumed it was simply my normal summer slowdown. I’ve been in this business long enough to understand that every season isn’t equally busy. But eventually my own clients started telling me, “I’ve been trying to book you, but you don’t have anything available.” Except I DID have availability. A lot of it. These weren’t customers StyleSeat needed to market me to or acquire for my business. They were already my clients and were specifically trying to give my business their money, but the platform I pay to manage my appointments was showing them that they couldn’t book me. I have repeatedly reported the problem to StyleSeat. Their response has essentially been that they troubleshoot my account, see available appointments when they check it, and therefore cannot identify a problem. But that doesn’t explain why so many unrelated clients experienced the same thing over several weeks. An intermittent issue isn’t disproven simply because it isn’t happening at the exact moment customer service checks the account. And here’s the part I can never quantify: How many clients didn’t call me? My longtime clients knew something wasn’t right and contacted me. But how many occasional clients simply assumed I was booked? How many people went somewhere else? How many potential clients saw no availability and never came back? I’ll never know. For a platform that charges professionals subscription and marketing fees and earns additional money from certain bookings, that is unacceptable to me. I am paying for a booking system so that people can book me when I am available — especially clients I already earned myself.

Knowledgeable, flexible hours and professional. Great experience.

Shuree is a great hairstylist. She knows her craft. She is able to execute all the styles I show her to perfection. She is client centered and is nice and friendly.

She is very professional and knows what she doing.

Steals your clients. Takes your money. Unethical business practices. I will be moving my business off this site.

I had a truly great experience with Kev B. He was quick but efficient, and I loved how my hair turned out. (A silk press). I like the fact that it is easy to get to the location from the exit in College Park. Thanks, Kev, and I'll see you again soon.