Excellent
Based on 818 reviews
SUPCASE4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Tmant
customer service is a fabulous thing for this company. I love it. Response time is great and the products are a lot less expensive that otto box. Great product and good looking
Reply from SUPCASEMay 29, 2026
Hi, Thank you! This is such a satisfying kind of review to get. Fast support, good value, and you actually like how it looks — honestly that’s a great combo 😄
quoc N.
I have under warranty and customers service is excellent! Very happy
Reply from SUPCASEMay 29, 2026
Hi, Love hearing this😊 Sounds like everything went smoothly and you felt supported throughout — that’s exactly what we hope for with every customer. Thanks again!
A H.
Sent replacement for broken holster along with new case quickly.
Reply from SUPCASEMay 29, 2026
Hi, Thanks for sticking with us on this 🙏 Glad we could get the replacement holster and a new case out quickly for you.
Yoel H.
Very easy to deal with.
Reply from SUPCASEMay 29, 2026
Thanks so much! 😊 We really appreciate the feedback and are glad we could make the experience smooth and easy for you!
Anthony P.
Order received lightning fast. Case is very sturdy and strong. Love the Azure color option. I would highly recommend this case to anyone with a Z fold 7 or better cell phone.
Reply from SUPCASEMay 28, 2026
Hi, So happy to hear the case arrived fast and lived up to expectations 💪 The Azure color really does look amazing on the Z Fold series :) Thanks again for the recommendation and support!
Myat Paing S.
Customer service , product , Quality
Reply from SUPCASEMay 28, 2026
Thanks so much, Myat! 😊 Really appreciate the kind words about our customer service, product, and quality. Glad we could deliver a great experience for you!
Philip
Great product and their warranty is legit.
Reply from SUPCASEMay 28, 2026
Really appreciate the kind words, Philip 🙌 Happy you’re loving the product, and thanks for recognizing the warranty support too. We’ve got our customers covered!
Jim
I love the case and it keeps my phone secure. However, during the warranty. I dropped my phone and it broke off one of the tabs. The company quickly responded to my issue and sent me a replacement. Very happy with her customer service so I will always buy from them.
Reply from SUPCASEMay 28, 2026
Hi Jim, Thank you so much for sharing your experience with us! We’re sorry to hear the tab broke after the drop, but we’re really glad our team was able to help get a replacement out to you quickly. It means a lot to hear that you feel supported by our customer service. We truly appreciate your trust and loyalty — comments like yours genuinely make our day 😊
