SwiftqueueReviews of swiftqueue.com

I can’t even book a child’s blood test appointment near me have to travel 20km how corrupt!

If I could score them 0, I would. My husband booked a blood test - had 2 text reminders of his upcoming appointment from Swiftqueue - drove 6 miles each way for blood test on the appointed day - arrived at the hospital in good time for his appointment only to find it had no record of his appointment on the Swiftqueue system & refused to do the blood test. What a waste of time, money & energy.

So, It has taken me so much time to try to book a simple blood test on this ridiculous site! Too much kept going wrong, including the site crashing to explain. Is this a Streeting idea to improve the NHS? What a complete joke, what was wrong with going along and taking a ticket?? It has worked for years, now we have to get stressed to hell just to get a blood test, its easier to not bother and lay down and die!!!!! This is country is in the gutter, I wouldn't mind, but for most of us this is NOT free, we have paid for out healthcare all through years of work, but this is the only organisation that gets away with charging you and not giving you the service you have paid for!!! A plumber wouldn't get away with it, neither anyone else, why are these idiots that are supposed to be running the country so incompetent. Maybe is a sister software of Fujitsu!

If I could I wouldn't have even given this service a 1 star rating. Had my blood taken on Thursday, the 'nurse' that did it really needs to be re trained. She was very rough with the needle as a a result, my arm is very bruised and sore.

Staff at a very famous hospital in London has worst manager and day running supervisors They do not accommodate patients instead their ego comes in to them harassing cancer patients by sending them elsewhere without making a proper assessment Wrong staff in wrong supervisory post Area manager is the worst person to organise the service under his supervision The phlebotomist are very helpful but their supervisors and area manager is worst. I would give less than one star to these unemployable staff

Very difficult to book test on this site. It does not allow to choose the time and date. This site should be reviewed and a new system which is friendly user should be used.

Impossible to use this website to book a simple blood test ! Has the NHS gone mad ???? This use to be so simple to get as you used to just walk in and take a number and wait your turn .... "SIMPLES" Not any more.. talk about making this so complex to book with the correct time and hospital . Not fit for purpose . Go back to the old way as its much better the patients its intended for !

Absolutely DIABOLICAL!! Swiftqueue's website is very hard to navigate. The previous NELFT booking system was so EASY and straightforward compared to this new system. WHY make things so much more COMPLICATED?? Disgusting web design, most probably to make things so difficult nobody can arrange a simple blood test!!