Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
Marcela M.
It has been hard to find a therapist that has a matching schedule. When you find out it is usually a long wait in between sessions.
Reply from TalkspaceSep 29, 2023
Thank you for your feedback. We're sorry to hear, you have not been able to find a provider that have the availability you need. Please contact us at [email protected], and I will be happy to do all I can to assist you with this.
NDLA
Talkspace is so easy to use and I really enjoyed my therapist. It's easy to send messages, receive files and do everything virtually.
Reply from TalkspaceSep 22, 2023
Thank you so much for taking the time to leave us a positive review! We're happy to hear how convenient Talkspace has been. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Alonso
I’ve enjoyed my experience with Talkspace thus far and I would recommend it to others- it’s convenient, easy to use, and I feel like I’m improving because of it. I’m an advocate for mental wellness and Talkspace is an easy to use platform which reduces the initial barrier of signing up to talk to someone.
Reply from TalkspaceSep 22, 2023
Your kind words have brightened our day and reaffirmed our commitment to delivering the best possible experience to our customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Jill T.
I'm really happy with this service! I love my therapist, and it was easy to find someone with a schedule that worked for me. My therapist is still local to my area, which is nice, but this was way easier than calling around to offices in the area to see who accepts new patients and my insurance.
Reply from TalkspaceSep 22, 2023
Thank you for choosing Talkspace and for being a valued part of our community. We look forward to serving you again in the future and hope to continue exceeding your expectations.
Matthew
I spent months trying to find a therapist in-person in my city, and was never able to find a therapist who had availability. I tried Talkspace, and I was instantly matched with a therapist. Luckily enough, she was a great fit right away. I have seen her for four sessions now, and I feel like I'm making a lot of progress and I plan to continue seeing her.
Reply from TalkspaceSep 22, 2023
We're happy to hear you've made a great connection with your therapist! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Todd R.
Profession, empathetic and gives me things I can use to help with my situation
Reply from TalkspaceSep 22, 2023
We're happy to hear you've made a great connection with your provider! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Jasmine S.
I felt alone. I scared to take the first step. I come from a family who doesn’t communicate the best so me doing the opposite is a big deal for me.
Reply from TalkspaceSep 22, 2023
We're so happy you took the first step! Your satisfaction is our top priority. If you ever have questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Cody S.
Talkspace is a scam. Their service is terrible. Their agents are not helpful. Their website is buggy. Open tickets and nobody services them. Their therapists have awful communication and make matters worse. Don't waste your time or money or frustration with this awful service.
Reply from TalkspaceSep 29, 2023
Thank you for taking the time to share your experience with us. While we are thankful for the feedback, we are saddened and disappointed to hear about your experience. Our goal for each client is to have nothing but a terrific experience here at Talkspace. Clearly, we fell short of that goal for you. Could you please reach out to us [email protected] and I will be happy to look into this matter with you.
