Great
Based on 2,359 reviews
Talkspace4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,359 approved reviews, newest moderated first
MD
My specific therapist is amazing. She’s kind, patient, very knowledgeable. She’s offered me real world exercises and coping mechanisms.
Reply from TalkspaceSep 22, 2023
We take your satisfaction seriously and will continue working hard to maintain the high standards you've come to expect from us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Erin T.
In a time when finding behavioral health services is very difficult due to long wait lists or insurance limitations, Talkspace was able to match me with not one but two quality providers and I had appointments scheduled within days. Having this level of access so quickly was a truly life-changing experience. I have recommended Talkspace to my primary care doctor to share with any other patients who may be struggling to make their way up the waitlist or find someone who is accepting new patients. Plus, the convenience of being able to research providers, read reviews, schedule, reschedule, and meet, all online is just amazing. Thank you Talkspace.
Reply from TalkspaceSep 22, 2023
Your kind words and praise have brightened our day and reaffirmed our commitment to delivering the best possible experience to our clients. Knowing that we've exceeded your expectations is the greatest reward for our team's hard work and dedication. If you ever have questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Theresa O.
Easy to use app. I was able to switch to a therapist that was better suited for me very easily as well.
Reply from TalkspaceSep 22, 2023
Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future and hope to exceed your expectations yet again.
Willis W.
My life is already stressed and overbooked with things to do. I can't add to that stress by driving 30 minutes to see my therapist! For me, TalkSpace was a no-brainer.
Reply from TalkspaceSep 20, 2023
Knowing that we've met or exceeded your expectations is the greatest reward for our team's hard work and dedication. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
customer
I HAVE A WONDERFUL THERAPIST. I AM HEALING, IT IS OBVIOUS.
Reply from TalkspaceSep 22, 2023
We're thrilled to hear you've made a great connection with your provider! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Mollie Z.
Easy to navigate! I was matched with a great therapist, and I am able to meet at times that work best for me.
Reply from TalkspaceSep 22, 2023
Thank you for choosing Talkspace and for being a valued part of our community. We look forward to serving you again in the future and hope to continue exceeding your expectations.
K. C.
Being a person who kept everything bottled up and not being to express myself how I wanted to. TalkSpace have provided me with a therapist that could help. Someone who doesn’t just analyze from what is being said but overall analyze from both perspectives. Provides guidance and no shame in how you’re feeling. I can say it had opened up my eyes and allowed me to see things in a different perspective and not hide my emotions. I stress less and feel more confident in my day to day then how I felt before. I am determined to be a better version of myself and I’m grateful I can do this from the comfort of my home and not have to physically be in the presence of someone to gain their security and support. This is truly a great service. I’m hair I took the step to reach out.
Reply from TalkspaceSep 22, 2023
We want to express our heartfelt gratitude for the positive review. We're thrilled to share this journey with you so it means a lot to us that you took the time to share your thoughts. If you ever have questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Lisvel H.
I love the accessibility. How easy the process and the overall platform is. Also, I'm very happy with my current therapist too.
Reply from TalkspaceSep 22, 2023
Thank you for choosing Talkspace and for being a valued part of our community. We look forward to serving you again in the future and hope to continue exceeding your expectations.
