Patricia S.
Surprisingly Responsive Customer Service
Customer service was responsive and caring. I had never bought from Tao so I was wary about how they would handle the issue of my package not showing up even though it was tracked as being delivered. Their reply to my chat was immediate and put me at ease that they cared and would do all that they could to solve my issue. Eventually my package showed up. I believe someone picked it up accidentally and then returned it. Tao’s response to my lost package confirmed to me that they are a good company with top notch customer service.
Reply from TAO CleanApr 28, 2026
Thanks for your review! It motivates our team to keep delivering the best.




