Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About The Mod Projects
We are on a mission to provide Apple Watch lovers with accessories that give the same feeling and emotion as wearing a Luxury or Designer Timepiece.From Apple Watch Lover's DreamWe craft insanely good cases and straps that are indistinguishable from the timepiece that inspired them.How We WorkAt The Mod Projects, we craft our cases and straps in-house, showcasing our Stars Emblem after thorough prototyping. With global warehouses, we offer fast shipping for our innovative Apple Watch designs.Our CompanyFounded in 2020, we operate globally from Paris, Milan, and Dubai, specializing in premium Apple Watch modifications. With strict quality checks, we guarantee reliability, availability, and customer satisfaction.
The Mod Projects (themodprojects.com) has 209 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Great products
Awesome and so love everything I have purchased and I especially love the watch faces that you get as a bonus
Reply from The Mod ProjectsMar 5, 2026
Hi James,
thank you for the great feedback, we’re really happy to hear you’re enjoying everything you purchased, especially the watch faces.
Enjoy your new setup.
The Mod Projects Team
PR
Phon R.
This brand of watch bands features a…
This brand of watch bands features a luxurious design and is very suitable for the Apple Watch.
Reply from The Mod ProjectsMar 5, 2026
Hello Phon,
thank you for the kind words, we’re really glad you appreciate the design and how well the bands pair with the Apple Watch.
Enjoy your new setup.
The Mod Projects Team
JR
Jesse Rei C.
SOLID EXPERIENCE!
I bought an AP Mod case from them and accidentally ordered the wrong size. I emailed their support and they helped me replace it right away, which I really appreciated. The new one fits perfectly and the quality is really nice. Shipping was fast too. Overall, I’m really happy with the purchase and would definitely recommend them if you’re looking for a good Apple Watch case.
Reply from The Mod ProjectsMar 5, 2026
Hi Jesse,
thank you for sharing your experience, we’re really glad our support team could help you sort out the size quickly and that the new case fits perfectly.
We truly appreciate the recommendation.
The Mod Projects Team
AC
Anbea C.
Premium Feel, Perfect Fit!
I’ve been using the AP Mod case for a while now and I honestly love it. It feels really solid in hand, fits perfectly, and the design is clean. You can tell it’s well-made, and it makes my setup look and feel more premium. Definitely one of my best purchases.
Reply from The Mod ProjectsMar 5, 2026
Hello,
thank you for the great feedback, we’re really happy to hear you’ve been enjoying the AP Mod Case and that it’s given your setup that more premium feel.
We truly appreciate your support.
The Mod Projects Team
DL
Donald L.
My experience was great service
My experience was great b/c of the customer service (shout-out to Claire!) I received the Mod watch case, impressed by the feel (not @ all heavy, but "weighty" enough). Well, somehow, the Digital Crown button was lost. I sent a email to the service staff and was so pleasantly surprised to find this company stands by its product. The company timely responded and sent a replacement crown button. Just made me realize that it's the service that matters to me when shopping online. Impressive. I'm ordering another Mod case (different color band)
Cheers!
Reply from The Mod ProjectsMar 5, 2026
Hi Donald,
thank you for the great feedback, we’re really glad to hear you enjoyed the case and that Claire was able to help you quickly. Standing behind our products and making sure things get resolved is something we care a lot about.
We truly appreciate your support.
The Mod Projects Team
JW
Joseph W.
The watch look awesome
The watch look awesome! It’s look like a very expensive watch! Great product!
Reply from The Mod ProjectsFeb 28, 2026
Hi Joseph,
thank you so much, we’re thrilled to hear you love the look!
Enjoy your new setup.
The Mod Projects Team
EL
Elliot
I love my AP mod case
I love my AP mod case. It makes my apple ultra 3 watch feel like a real watch and not some toy that everyone around me has. The customer service was also helpful when I needed it.
Reply from The Mod ProjectsFeb 28, 2026
Hello Elliot,
thank you for the amazing feedback, we’re really happy to hear the AP Mod Case gave your Ultra 3 that “real watch” presence.
We’re also glad our support team could help when you needed it. If you ever need anything again, we’re here for you.
The Mod Projects Team
BM
BM
I had a very disappointing experience…
I had a very disappointing experience with The Mod Projects.
After a long delivery wait, I received what was clearly a used and defective product, despite ordering a new item. The protective plastic was already removed, the case had visible paint chips, sharp unfinished inner edges, and loose/rattling components. Several items were missing or broken, including tools and a bonus watch band that was advertised as part of the package. The bands included also did not match what was shown on the website.
Functionally, the product was poorly designed — the case blocked the microphone and speakers, making the watch unusable as intended. This was not a minor cosmetic issue; the product arrived damaged, incomplete, and not fit for use.
While customer service was polite in tone, the resolution process was extremely frustrating. Despite acknowledging that the product arrived defective and incomplete, the company refused to provide a prepaid return shipping label, even though their own refund policy states that defective items qualify for one. Instead, I was repeatedly offered partial refunds or free accessories, or told to pay international return shipping to Europe myself for a full refund.
This back-and-forth dragged on for days, with shifting explanations and no clear accountability. I ultimately had to threaten escalation to get the issue taken seriously.
For a company that markets itself as premium, this experience fell far short. Receiving a used, damaged product and then being asked to pay to return it is unacceptable.
I would not recommend The Mod Projects based on my experience, and I strongly advise others to be cautious.
Reply from The Mod ProjectsFeb 22, 2026
Hello,
we’re genuinely sorry to read your experience, it clearly did not reflect the standard we aim to deliver.
First, to clarify for transparency: we do not ship used products. Every case is quality-checked before dispatch. If yours arrived with missing tools, cosmetic damage, or loose components, that is a quality control failure on a single unit, not an intentional action, and we take that extremely seriously.
A case should never block microphones or speakers, and it should never arrive incomplete. If that happened, it qualifies as defective and should have been handled accordingly.
Regarding the return process: our policy does provide solutions for defective items. If communication around the prepaid label and return logistics felt inconsistent, that is something we will review internally. Our intention is never to make a customer pay unfair shipping on a confirmed defect.
We also want to clarify that alternative solutions such as partial refunds or accessories are offered as options, never as a replacement for a rightful resolution.
Your case will be reviewed again at management level to ensure it is fully closed in line with our policy. If you’re willing, please email us once more at [email protected] with your order number so we can finalize this properly.
We appreciate you taking the time to share detailed feedback, even when it’s difficult to read, it helps us improve.
The Mod Projects Team