Excellent
Based on 800 reviews
The Monitoring Center4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
BRUNO D.
The manager of sales was great and not pressuring at all, and the technician that came out to do the installation was very knowledgeable, polite and professional
Reply from The Monitoring CenterOct 16, 2024
Thank you Bruno!! We look forward to servicing your security needs! Welcome on Board!!
FRANK F.
Quick and helpful
Reply from The Monitoring CenterOct 16, 2024
Thank you Frank!!
Jane T.
You’re install man was kind and patient. I live alone and my use of technology is limited. The equipment and his instruction made it simple for me.
Reply from The Monitoring CenterOct 16, 2024
Thank you Jane!! We are happy you pleased with the results!!
SUBASH M.
The complete experience right from first call to booking appointment and then the technician Ron, was very helpful and took his time to answer all our questions.
Reply from The Monitoring CenterOct 16, 2024
Thank you Subash!!
JESSICA L.
I was a bit disappointed to find out that we were not able to install alarm sensors on our windows due to age of the windows, therefore waiting a month for installation to find out we could only get 50% of the products that we expected. Communication upfront of requirements would be helpful to avoid this situation and client dissatisfaction.
Reply from The Monitoring CenterOct 16, 2024
Hi Jessica: We apologize for any inconvenience however there is no way to predict what we will find on site and we will always provide a new quotation if need be prior to commencing any work. Unfortunately our technician found your window contacts had too much moisture and they need to be replaced. Our Service Manager will be reaching out to assist you better. I hope this helps!
ALFONSA M.
All the representatives we dealt with over the phone and the person who came out to install we’re very helpful, friendly and knowledgable.
Reply from The Monitoring CenterOct 15, 2024
Thank you Alfonsa!! We appreciate your positive commentary and your business!!
Gordon L.
Excellent friendly professional service when I first phoned to enquire about security monitoring and also from the technician who completed the system setup. Thanks.
Reply from The Monitoring CenterOct 10, 2024
Thank you Gordon!! Welcome on Board!!
H and A.
Easy to work with customer service. Installer was a very nice man. Everything went very smoothly.
Reply from The Monitoring CenterOct 9, 2024
Thank you!!
