TherapyNotes, LLCReviews of therapynotes.com

Customer service is outstanding.

I recently had an issue with my payment processing system being out of compliance and called the support team, not knowing how to handle it myself. I only had to wait briefly for a representative to answer and Brian was very efficient and helpful. The issue was resolved simply and quickly!

I have been with TherapyNotes for about 8 years. It is simple, logical, easy to use, and the forms meet all regulatory requirements. They take feedback and apply it into updates and they keep up as things change within the industry. Reporting features are easy to use and meet all of our needs. The billing integration is effective, and they communicate effectively if there is any known issue. There are other systems, but the customer service here is superior in my opinion.

I reached out via email and got a response within minutes. My question was clearly answered with various options to resolve my problem. I was able to get the problem resolved within ten minutes of reaching out to Therapy Notes. Wow! Easy-Peasy! Therapy Notes ROCKS!

I have used Therapy Notes for years and it is by far the best system for electronic medical records. Their support team is quick and efficient responding to my needs. They are constantly updating and improving their system. I am extremely happy with their service and I highly recommend them for any group practice owner or solo practitioner.

A great comprehensive practice management system with phenomenal customer support!

Horrible/poor response to cyber attack on billing issues. Therapy notes should be ashamed of themselves.I would never tevommemd there platform,

Therapy notes has been incredible to work with. The program is designed very well for clinicians and their staff to navigate all of the pieces in the puzzle of practice operations, and insurance. They work with a third-party credentialing service that has been amazing as well.