Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Meghan G.
TherapyNotes is so easy to use and perfect for a Mental Health Practice. The support is easy to access when you have a question and the customer service is amazing. They answer questions quickly and thoroughly and are always easy to work with.
Heather R.
The customer support from Therapy Notes is great! They are quick to respond and always keep you notified of the progress.
Erin W.
I have been a user of TherapyNotes for my group practice for 5 years and have been so happy. The customer service is outstanding, and follow through is terrific! I trialed mannnnnyy EHR's and so glad I landed on TherapyNotes!
Abbie H.
Amazing service and customer service! Our office has thoroughly enjoyed TherapyNotes. Their support staff are phenomenal and always quick to respond to our concerns or questions. They are thorough and very pleasant to speak with.
Quinett S.
Thank you Lymari and Rob! I appreciate the kind and patient assistance as I learn billing. Lymari thank you for the link to the class. I will be signing up soon for that event. I appreciate you thinking 'outside' the box and letting me know about this billing class.
Angela Wilbur, P.
I've been in private practice for 1.5 years and I could not be happier with Therapy Notes as my EHR. They have the absolute best customer service when I am struggling with insurances changes, easy to use templates and love all the extra features that help me have a successful practice. I highly recommend!
Beth
The Therapy Notes representative understood my claims issue very quickly and took action to correct it. He was friendly and caring about the frustrations I had trying to resolve the issue.
Barbara L.
This was just a typical interaction with TN. The thing that I appreciate is the I HATE phone calls. But because of the consistent positive response I get from TN, I don't dread (or put off) calling. They are efficient and friendly, and find a way to explain things in a way that makes sense quickly. The summary email they send afterward is a lifesaver for not having to keep calling about the same issue. They have, without a doubt, the single best customer service I've ever experienced.
