Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Carol S.
The support offered by Therapy Notes is very much appreciated and always provided by a representative who is courteous and caring! Thanks so much Therapy Notes!
Reply from TherapyNotes, LLCAug 13, 2020
Carol - Thank you for your review! We are happy to hear that you are loving TherapyNotes!
Ms. S.
Prompt in their responsiveness! Always receptive to suggestions!
Reply from TherapyNotes, LLCAug 13, 2020
Thank you so much for your review!
Matt D.
After working with many different EMRs, therapy notes is a breath of fresh air. It streamlines the note taking process better than any other platform I have used. The administration work that no one enjoys doing is handled like a hot knife through butter....SMOOTH! Customer Service so far has been quick and effective with the ability to speak with an actual human being within the first minute or two of calling. Overall I would recommend therapy notes as a way to make your clinic or facility operate in an efficient, professional manor.
Reply from TherapyNotes, LLCAug 13, 2020
Matt - Thank you so much for your review! We are happy to hear that TherapyNotes has helped to streamline the management of your practice!
Marcia Erickson B.
TherapyNotes support is fantastic. No matter the question or issue, they consistently respond promptly and positively, and with well-informed, constructive help. I can't say enough about the product, as well as about the people behind it!
Reply from TherapyNotes, LLCAug 13, 2020
Marcia - We really appreciate your review! Our Success Team works hard to provide the best support possible to our users. We are happy to hear we hit the mark for you!
Pamela A.
OUR SUPPORT TEAM IS AWESOME! THEY ARE FAST AT ACKNOWLEDGING OUR REQUESTS AND SUPER AT KEEPING US INFORMED OF THE STATUS OF THEIR EFFORTS TO RESOLVE THE ISSUE. ROCK STARS!!!
Reply from TherapyNotes, LLCAug 13, 2020
Pamela - We really appreciate your review! We are so happy to hear that you feel supported by our Success Team!
Dan S.
I have used TheraNest, SimplePractice, and Acuity Scheduling at different points in my career so far. TherapyNotes is the best EHR I have used for simplicity, ease of use, and built in processes that keep me productive and help me grow my practice. The to-do list is much more sophisticated than what exists in SimplePractice. The client page also helps me to quickly identify clients who have not been in for a session for a while and either reach out and get them scheduled, or close their file. It also reminds me to reach out to each client's Primary Care Provider to coordinate treatment.
Reply from TherapyNotes, LLCAug 13, 2020
Dan - Thank you for your detailed review! We are so happy to hear that TherapyNotes is the perfect fit for your practice!
Anonymous
TherapyNote's support team is incredibly helpful. I am just getting acclimated to this EHR system, and the support team is very responsive - they are quick and informative.
Reply from TherapyNotes, LLCAug 6, 2020
We are so happy to hear that you feel so supported by our Success Team! Thank you for your review!
marlene H.
I needed help with changing settings to submit Telehealth claims. Ken made the process easy in less time than expected with the utmost professionalism.
Reply from TherapyNotes, LLCAug 5, 2020
Marlene - We really appreciate your review! Thank you for your kind words for our Success Team!
