Reply from The Violet VixenMar 1, 2020
HI, very sorry to hear about your poor experience! Please know that our corsets have traditionally been made-to-order, and typically take this long to receive, but they are worth the wait! Please also know that we recently made our largest production order of corsets ever and have just received the first shipment, so we're happy to say that wait times on our Violet Vixen steel-boned corsets will now be SIGNIFICANTLY cut down. Again we're very sorry for your wait, but wait times are in the item description and we are doing everything possible to mitigate this wait time for our corset loving vixens. You will receive your order soon we promise!
Also again on corsets, there are no refunds but we DO offer store credit good for everything in our store. The reason is that we offer more sizing options than any other company. If you order a corset in a custom size and then we start production on it, and then 2 weeks later you don't want it anymore, we have already spent the money to get the corset custom made for you, so we can't refund you and then be stuck with a corset in a special size that we already paid for. We would go out of business, but again, we have begun Stocking full size compliments of our most popular corsets and we're hoping this greatly cuts down on this time issue for our customers. Please remember, we are not Amazon and our products are not held in large supply anywhere in the world, but with the support and understanding of the alt fashion community, we will continue to grow stock quantities and serve the demand for these unique items more effectively! We hope you will give us another shot in the near future. Look out for 3-5 day shipping on many corset styles coming very soon!
