Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
Jay W.
Issues with my readers was addressed and rectified immediately! The company stands behind their products and their customers!
Reply from ThinOpticsMay 19, 2023
Hi Jay! It has been our absolute pleasure to help. ThinOptics prides itself on our customer service and we stand by our products as well and we're glad that this commitment was reflected in your experience.
Mitch
I am a long-time user of Thin-Optics glasses (reading and sun) and so pleased with their customer service. I cannot say enough great things about Thin-Optic products. Very highly recommended!!!!
Reply from ThinOpticsMay 18, 2023
Hello, Mitch. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Clay H.
This #1 Company (in my eyes 👀 ) that is. They have been the Best Customer Satisfaction on all there products in my 10+ years dealing with them. I have never been reluctant when browsing ThinOptics.com…..!!!!
Reply from ThinOpticsMay 17, 2023
Hello, Clay. We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Nelson B.
The reading glasses arm broke off, I contacted customer service and within 24hrs I got an email that a replacement will be shipped and will get it within 5-7 days. What an amazing experience since I depend on the reading glasses 110% Much appreciate and keep doing the work you do. Thank you
Reply from ThinOpticsMay 17, 2023
Hello, Nelson. I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team.
Keeley H.
Excellent after care and service. My broken glasses were replaced with no fuss, warmth and efficiency. Thank you.
Reply from ThinOpticsMay 11, 2023
Hello, Keeley. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the product that we provide.
Emilio C.
Excelent idea, love your readers in the pod. However, there is one big issue, your readers get scratched from taking them out of the pod. My assumption is, that they are made of too soft material. This needs to be improved.
Reply from ThinOpticsMay 11, 2023
Hello, Emilio. Thank you for providing us insight on this matter. What you shared with me will help us to look into this with our design team.
David G.
My ThinOptics glasses that I keep in the case on the back of my phone snapped on the nose piece when I was taking them out. I sent them a copy of my receipt and pictures of the glasses on Friday and on Monday I had an email indicating that they had sent me replacement glasses at no cost. This is the kind of customer service that every company should strive for. This is an A++. Thank you ThinOptics for the fantastic product and customer support that you provide
Reply from ThinOpticsMay 9, 2023
Hello, David. Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Carla F.
Great product!!! Had them for years- we keep coming back.
Reply from ThinOpticsMay 9, 2023
Hello, Carla. Thanks so much for sharing your feedback about our readers. We’re glad to hear that ThinOptics exceeded your expectations.
