Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
Gerd K.
I love the keychain readers very much, I have them always with me. Unfortunately it broke. Through the chat support Thinoptics sent me a new reader, great!
Reply from ThinOpticsApr 22, 2021
That is great to hear, Gerd! Love hearing back from you and thank you for the awesome review!- Miguel, ThinOptics Social
Randy
Ordered the wrong case. Customer Support remedied the mistake over a simple online chat. Very satisfied with their company and product!
Reply from ThinOpticsApr 22, 2021
Hi, Randy! Thank you for writing us a review! Glad that you are happy as we do our best to always take care of our customers! - Miguel, ThinOptics Social
Gerald G.
Great product, awesome customer service.
Reply from ThinOpticsApr 22, 2021
Hello, Gerald. Thank you for your feedback! We appreciate hearing back from you. - Miguel, ThinOptics Social
Judith C.
Very helpful and courteous. My problem was solved immediately. love my new glasses.
Reply from ThinOpticsApr 22, 2021
We love hearing back from you, Judith! Thank you for the 5 stars review! - Miguel, ThinOptics Social
Festus
I appreciate the prompt response from the customer service desk. My enquiries were expedited and therefore my concerns were dutifully addressed as expected. Kind regards, Festus
Reply from ThinOpticsApr 22, 2021
Hello, Festus! Thank you for writing us an awesome review! We do try our best to provide a great customer service experience!- Miguel, ThinOptics Social
markmsf
I recently had a warranty question about a pair of ancient readers. I contacted ThinOptics by email and in less than 24hrs, Ian, from customer services, contacted me and helped me resolve my issue. I couldn't be more pleased with the product and especially, customer services.
Reply from ThinOpticsApr 22, 2021
Hi, Mark! Thank you for leaving us a review! Glad to hear that you are happy with the customer service you experienced! - Miguel, ThinOptics Social
Lydia M.
My glasses broke, but they were out of warranty so they gave me a 15% discount on a new pair. Great support-responsive, helpful and polite.
Reply from ThinOpticsApr 13, 2021
Wonderful to hear about your experience, Lydia. Thank you for leaving us a review! - Miguel, ThinOptics Social
Mario K.
They immediately resolve the case of glasses replacement. I am very satisfied
Reply from ThinOpticsApr 13, 2021
Hi, Mario. We are glad to hear that you are satisfied with the customer service you experience! - Miguel, ThinOptics Social
