Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
Alex
Well, I appreciate the kindness and patience of Angel when receiving my call and proposing a great solution for my problem. Congratulations for her and the formation customer oriented.
Reply from ThinOpticsAug 11, 2020
Hello, Alex. Thank you for writing us a review. We are grateful for your sharing your feedback with us. We do our very best to always be there for our customers. - Miguel, ThinOptics Social
CLARE M.
Ann was excellent got right to the point understand my situation and handled it expeditiously you should have more people like ANN - she was fabulous
Reply from ThinOpticsAug 11, 2020
Thank you for taking the time and leaving us a review, Clare. We appreciate hearing about your wonderful experience with our customer service. I will be sure to share your feedback with our team. We are always available if you need assistance in the future. - Miguel, ThinOptics Social
Thomas O.
I took advantage of their free international shipping offer and ordered 3 pairs of various types. When the package arrived it was clear that one type (the pod) was empty. I got onto their support site and was able to Chat immediately and explain the problem. A replacement is on the way FOC with no hassle at all.
Reply from ThinOpticsAug 7, 2020
Hello, Thomas. Thank you for your feedback and for sharing your experience. I am sorry to learn about what happened but glad that a replacement is on its way to you. Should you need assistance in the future, please let us know immediately. - Miguel, ThinOptics Social
Scot C.
great customer support quick and easy
Miguel Francisco Fierro N.
Es un producto muy útil, fácil de portar y de utilizar. Deben mejorar en la durabilidad de la montura en la naríz
Reply from ThinOpticsAug 5, 2020
Hola Miguel Gracias por sus comentarios y por compartir su experiencia con nosotros. Me aseguraré de compartirlo con nuestro equipo. Si necesita mi ayuda, no dude en enviarme un correo electrónico a [email protected]. - Miguel, ThinOptics Social
Shell S.
Love this product. So handy having a pair of readers on the back of my phone at all times.
Reply from ThinOpticsAug 5, 2020
Thank you for your awesome feedback, Shell. We are glad that you are happy with the convenience your ThinOptics has given you. - Miguel, ThinOptics Social
Russell S.
I WORKED WITH THE CUSTOMER SERVICE DEPARTMENT IN A LIVE CHAT WITH JAKE. HE WAS GREAT. I'VE HAVE MULTIPLE PAIRS OF LENS FROM THIN OPTICS AND HAVE RECEIVED COMPLIMENTS FROM OTHERS WHO HAVE SEEN ME WEAR THEM. VERY GOOD PRODUCT AND GREAT CUSTOMER SERVICE.
Reply from ThinOpticsAug 3, 2020
Hello, Russell. That is great to hear! We appreciate your feedback and for your high recommendation. We do our very best to provide exemplary customer service. - Miguel, ThinOptics Social
Pat D.
Terrible product. Nose pin fell off after 2 months. Absolute con. Don't buy. I've never used this product just showed it to a few people. Lifetime warranty. My ass.
Reply from ThinOpticsJul 31, 2020
Hello, Pat. Thank you for taking the time in leaving us a review. I am sorry to learn that your glasses were broken. I will be sure to share your feedback with our team. If you need assistance in getting a replacement, please do not hesitate to email me at [email protected]. - Miguel, ThinOptics Social
