Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
Craig C.
Excellent customer service; replacement pair under lifetime warranty and all positive.
Reply from ThinOpticsAug 13, 2019
Thank you for your feedback, Craig. We are happy to hear about your experience. - Miguel, ThinOptics Social
MTC
I just got my first pair of TO’s. Genius idea and very practical solution for the moments you need glasses. As there were a gift, I didn’t have a purchase receipt for lifetime replacement registration. Jonathan was very knowledgeable, thorough, responsive and helpful in registering me should I replacement sometime. Peace of mind all around. Thank you!
Reply from ThinOpticsAug 13, 2019
Thank you for your awesome feedback, MTC! We are glad that you had such a wonderful experience! We always provide superb customer service. - Miguel, ThinOptics Social
Paul P.
Miguel and the team of customer service reps at Thin Optics are always great...I measure it on fast, friendly and available...They meet that every time. Great service for a great product.
Reply from ThinOpticsAug 8, 2019
Thank you for the kind words, Paul. We are glad to know that you are satisfied with the customer service our team provided you. I will surely let the team know about your experience and thank you for your continued support for ThinOptics! - Daine, ThinOptics Social
Suzanne M.
After seeing these glasses I decided I needed to order them for myself. I did have some trouble placing an order on line but quickly went onto the Chat and I was given the number to place the order by phone. After less than 30 seconds on hold I was greeted by a lovely person named Ann. She apologized for the trouble I was having online and placed my order without any issues. She was patient and courteous and suggested that since I was getting a wonderful discount I might want to consider getting a pair for someone else!! Which I did. Thank you Ann. You were great to deal with.
Reply from ThinOpticsJul 30, 2019
Hello, Suzanne. Thank you for sharing your experience with us! We are glad that you are happy. I will be sure to share your feedback with my colleagues. - Miguel, ThinOptics Social
Eric
This is a shout out for the customer care team and Milki. I travel a lot and find convenience ThinOptics (that ride on my cell phone case) a lifesaver when needed to read a plane ticket or a message on which gate I am being picked up. Recently I lost my last backup backup pair and message the care team. Milki picked up the email and researched my past orders prepared and shipped a replacement and followed up with a confirmation and thank you - not once but twice. Amazing product backed by and Amazing team. Thank you
Reply from ThinOpticsJul 30, 2019
Hello, Eric. Than you for your feedback! We appreciate hearing back from you and we are glad that you had such a splendid experience talking to my colleague about your request. We do prioritize our customer's awesome experience with us. - Miguel, ThinOptics Social
Jean M S.
This product is the best thing ever. I have a pair attached to my phone, 2 tablets, & a keychain on my purse. I am never without them! Customer service is fast, responsive, & AMAZING. Great company, great product.
Reply from ThinOpticsJul 31, 2019
We are glad to know that you are pleased with the customer service my colleague has provided you. I will surely let the team know about your pleasant experience with us. Thank you for the wonderful feedback and for your continued support with ThinOptics! - Daine, ThinOptics Social
MaryKay S.
I purchased my first pair of ThinOptics in 2017, along with the stick-on case. They are a lifesaver! I no longer have to carry my readers AND my phone. I just have my phone! Whenever I put them on everyone unfamiliar with ThinOptics (and there are many), they always ask me about them and I do my own sales pitch. Thank you, ThinOptics!
Reply from ThinOpticsJul 26, 2019
Thank you for that extensive and awesome feedback, MaryKay. We are glad that you are happy with your ThinOptics! - Miguel, ThinOptics Social
Rod H.
Brilliant efficient and patient customer service from Ian. Much appreciated the way he helped out very quickly and superbly. Cheers Rod H
Reply from ThinOpticsJul 26, 2019
Hi, Rod. Thank you for writing to us and for giving us awesome feedback. I will be sure to inform my colleague of your high praise. - Miguel, ThinOptics Social
