Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
Great I.
I’ve had Thin Optics attached to my iPhone for a number of years. Very very handy.
Reply from ThinOpticsMar 2, 2026
Thank you so much for your kind words! We’re thrilled to hear that your ThinOptics have been a handy companion for your iPhone over the years.
Ricardo L.
ThinOptics has a very disappointing policy regarding price adjustments. The company does not offer any retroactive credit, even when the purchase was made within 48 hours and the product had not been received. Many retailers extend price protection as a standard courtesy in situations like this, which makes ThinOptics’ refusal particularly frustrating. Based on this experience, I would not recommend ThinOptics, as their customer service policies fall short regardless of the products offered. ****** Thank you for your follow-up regarding my concerns about your customer service policies. I appreciate the response and would like to offer two additional suggestions for consideration. First, I am encouraged that ThinOptics might revisit its retroactive pricing policy for its future customers. However, since my original purchase, I have received two promotional offers—one for 20% off and another for 25% off. Either of these discounts would have effectively addressed the price adjustment I previously requested. Receiving these offers after being denied an adjustment only added to my frustration. Second, I recommend that customer service carefully proofread all written communications before sending them to customers. Spelling and grammatical errors in official correspondence can undermine professionalism and negatively impact the customer experience. I hope this feedback is helpful as you continue refining your policies and customer service practices.
Reply from ThinOpticsFeb 23, 2026
Thank you for sharing your experience. We’re sorry to hear that our price adjustment policy didn’t meet your expectations. We understand how frustrating this can be and appreciate your feedbac. It helps us evaluate ways to improve our customer service. While our policies are in place to maintain consistency, we genuinely value our customers and the trust you place in us.
Joan
Love glasses. Easy to wear, can take wear and tear. Easy to find! Light on face.
Reply from ThinOpticsFeb 23, 2026
Thanks so much for your feedback! We're glad you find them comfortable, durable, and easy to wear. Light and easy-to-find glasses are exactly what we aim for!
A-M B.
I purchased these glasses from a promo on GMA Steals & Deals. They took over a week to get to me which is ridiculous. I ordered the ones that just sit on your nose without the part that goes around your ears. Well, they DON'T sit and stay there! Apparently, there isnt any diversity inclusion done when they designed these glasses and they only fit a certain type of "Caucasian" nose with a certain bridge. There is no way to get them to stay on my face. How am I supposed to know that? I tried to return them, but I would have to pay the shipping to return them and at the cost of the glasses, that would be pointless as I would be losing money. So, i had to keep these things and have no ability to use them. A total waste of money and their return / exchange policy is trash! Don't purchase these unless you want to lose money if they dont work for you! There are other companies out there who sell better glasses that do the same thing without the weight. I ended up buying glasses from Scojo New York and had to exchange them. That company paid for the return and shipped out the replacement BEFORE I even sent the others back. Thin Optics needs to learn a lesson on customer service and how to do it right.
Reply from ThinOpticsFeb 19, 2026
Thank you for taking the time to share your experience. I’m sorry the product didn’t meet your expectations. Fit can vary significantly with nose-bridge designs, and your feedback about inclusivity in design and clearer expectations is important. We’ll share this with our product and design teams as we continue improving our offerings. We also understand your concerns about the return policy and shipping costs. Your comments highlight areas where we need to do better, and we appreciate you being candid. Thank you again for your honest feedback.
Ann C.
Customer service was excellent.
Reply from ThinOpticsFeb 10, 2026
Thank you for the kind feedback! We’re glad you had a great experience with our customer service team.
amjad I.
Great product, great service
Reply from ThinOpticsFeb 10, 2026
Thank you so much! We’re glad you’re enjoying the product and had a great experience with our service. We really appreciate your support!
Monsignor C.
Ordering is easy and shipment is quick and the glasses are wonderful because they are so light.
Reply from ThinOpticsFeb 3, 2026
Thank you for your kind feedback! We’re glad to hear ordering was easy, shipping was quick, and that you’re enjoying how lightweight the glasses are. We appreciate you choosing us!
Christopher S.
Rhea was great! Thank you.
Reply from ThinOpticsFeb 2, 2026
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
