Excellent
Based on 248 reviews
Trimleaf4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trimleaf is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We've become a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.
Trimleaf (trimleaf.com) has 248 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
248 approved reviews, newest moderated first
Pleased Customer A.
My husband and I purchased our freeze dryer a few years ago and love ordering accessories and additional products from Trimleaf. We usually stock up and then buy more when we see sales are going on or we have points to use. (The points system is great, by the way!!)
Philip S.
I received the HLG light I wanted and at a sweet discount. The light was packaged well and showed up in perfect condition. Response time was fast. I will definitely be using Trimleaf again
Rick G.
Arrived on time and as advertised. A new toy and it’s not even Christmas!
Timothy C.
This Twister T6 has no return policy. Which is a Big red flag. I should not have purchased this Twister as it does not work very well. It was a waste of $5000. And that sucks!
Reply from TrimleafNov 3, 2024
Thank you for your feedback regarding your Twister T6 purchase from July 30th. We wanted to address your concerns and clarify a few points. 1) While we first heard from you about these issues in early November (approximately 90 days after purchase), we immediately engaged with you to help resolve the situation. During our phone conversations, our team, along with Twister's manufacturer support, worked to diagnose and troubleshoot the specific problems you were experiencing with the machine. 2) Regarding our return policy, the item in question is marked as a final sale item on the product page. Had you contacted us within 30 days of receiving the unit, we would have been much better positioned to address your concerns and find an appropriate solution. While reaching out 90 days after purchase significantly limits our options, we still did our best to accommodate your concerns and provided thorough troubleshooting assistance and support. We're truly sorry if this isn't the outcome you had hoped. 3) That said, your purchase remains under manufacturer warranty, and we're here at your disposal to assist with any warrantable items related to your purchase.
Jamie M.
Been working great
Marshall S.
First time ordering and was very pleased with both price and prompt shipping.
joe M.
What a great experience, best price and service. I ordered then had a couple questions and I emailed. Instead of just a generic email return. I immediately got a call from Albert, and he answered all of them. Great price,Great shipping and Great service. Thanks Albert and Trimleaf
customer
Customer service was great . My order came fast and after I received it I asked a few questions which were answered quickly by Trimleaf
