TSheetsReviews of tsheets.com

Intuit hosed me up when they bought Quicken (11 years of financial data lost in a single moment and lots of really helpful adds saying I should just sign up for QuickBooks...) and now they have done the same to Tsheets. This used to be a very useful and relatively intuitive app that gave me immediate reporting and time analysis. Now it is a HUGE time suck that has me correcting timesheets constantly, when I am able to log in at ALL! Complete garbage. Avoid ALL Intuit products at all costs. If Square sells out to them I will absolutely lose my mind!

Have used TSheets since I bought this company in 2017. The previous owners were using it too. It is impossible to get with CS about issues...users have had a hard time getting in after the migration to Intuit and some of my functionality as the master admin I cannot get to. It says "my access is now in quick books" but i have not idea how to get there. I am going to be looking for another option to TSheets. It used to be a GREAT company...even when I had troubles, I enjoyed talking with CS because they really loved what they did. Now, not so much.

Since Tsheets was bought by Intuit, the service has been TERRIBLE. No way to contact anyone by phone. Phone number sends you to endless advertisements and then disconnects. Anyone who would purchase Tsheets and go through this is crazy and ignorant. Tsheets was a good system back in the day but worthless now. It can't even add the times correctly.

Tsheets used to be a simple easy to use app with excellent tech support. We have 11 users. Now every few days I get calls for issues my staff is encountering with logging in or not being able to complete timesheet entries. Tech support is useless if you can reach them. Anyone have a suggestion for an alternative timekeeping software?

We are having issues with the app glitching and not actually clocking someone in or out. I called tech support and after being asked the most stupid questions I asked for the call to be escalated. I was promptly told that there is no one else in the company that can help me. I just don't believe that. This company is the worst. Looking into other options now.

We did a free trial for our small business (less than 10) and it actually made our payroll process harder. TSheets doesn't properly sync with QuickBooks. After two months of troubleshooting...we cancelled and demanded a refund as the free 30 days expired without completing even one successful paycheck. Boo

Used to be great but when intuit bought them they ruined the company. Features don't work correctly any longer and customer support has become a joke.

I can no longer get support. It used to be excellent. Now it sucks. My calls are being transferred out of the Untied States to individuals who do not know how to help me. This happens even when I select the ProAdvisor option when I call in. I am on my third call today trying to reach the RIGHT support member in the US. I would give this company a negative star if it was a selection.