David H.
I am thankful for their dedication…
I am thankful for their dedication towards making this work for me.
Reply from Union PlusMay 7, 2021
Thanks for taking the time to give us a review.

Great
Based on 149 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.
Union Plus (unionplus.org) has 149 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
149 approved reviews, newest moderated first
David H.
I am thankful for their dedication towards making this work for me.
Reply from Union PlusMay 7, 2021
Thanks for taking the time to give us a review.
AM
They knew that my current bank paid my taxes but they sent theirs as well. So I paid double taxes and have to wait 3 months for my reimbursement from county. This boosted their commission because I was going to use the taxes to pay down refi balance.
Reply from Union PlusDec 29, 2020
I am sorry that we were unable to resolve this escrow issue to your satisfaction.
Talia
I worked with the absolute best people at UPM, Jaclyn and Michael were amazing. This being my first time buying my home, they answered my MANY questions so quickly. My emails were always answered same day or next day. I never felt, even though I'm sure I was, like a burden. All in all, they were absolutely amazing and would highly recommend.
Reply from Union PlusMay 16, 2021
Hi Talia, Glad we were able to assist you in purchasing your first home. We are here to answer the questions of IATSE and other union members across the country. Thank you for your 5-star review and recommendation.
vickie
I started off with Michael and he was excellent.. and then I was passed down to Meredith unfortunately... Working with Meredith was a horrible experience from the moment I spoke with her ,her tone was awful... I think she was overworked... I complained about her several times.... I do not recommend Union plus Mortgage... Near the end of the loan processing, Union plus Mortgage ask for information from my homeowners insurance that was impossible for the company to give them...Loan Cost Estimator After that I just cancel the application and went with another company...
Reply from Union PlusMay 7, 2021
We will take your comments and use them to to improve our mortgage systems.
Sara Z.
Thank you for all the help. I got answers to all my questions and I am happy with how it worked out. It was a quick turn around to close and my agent worked really hard to get it done. Friendly, helpful and accessible throughout.
Reply from Union PlusMay 16, 2021
Hello Sara, We are always glad to answer the mortgage questions of AFT union members across the country. Thank you for the 5-star review.
Jason W.
Unbelievable service, easy, and great service for all union members! Highly recommend!
Reply from Union PlusMay 16, 2021
Hi Jason, Thank you for the 5-star review and strong recommendation. We are proud to serve SMART members and all union members across the country with their mortgage financing needs.
Jennifer H.
Always a pleasure working with Union Plus.
Reply from Union PlusMay 16, 2021
Hi Jennifer, thanks for your comments.
Marc T.
I contacted Union Plus and they contacted Rocket Mortgage, then I received a new mortgage. The only negative is the amount of time I had to wait for it to be completed. It finally got done.
Reply from Union PlusMay 15, 2021
Thank you for the review.