Excellent
Based on 396 reviews
UNITS® Moving and Portable Storage4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Move. Store. More. with UNITS Moving & Portable StorageThe introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs. Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building. UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
UNITS® Moving and Portable Storage (unitsstorage.com) has 396 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
396 approved reviews, newest moderated first
Cliff R.
They were on time, friendly, and careful as they loaded our storage pod today. Especially grateful for Rayne Hinkle and the work he did to get the pod loaded safely and efficiently onto the transport truck. Highly recommend Units of Utah for their service which helped us older people get part of our move accomplished.
Diane B.
Called the company on Saturday got a pickup on Monday was told driver would be late in the afternoon, Eddie came around lunch time and was in and out. Very kind and professional.
Tray B.
Let me start by saying my journey started in Atlanta,GA to Chesapeake, VA with monthly storage being provided in this city. The Unit was clean and I purchased a lock to secure my belongings. Communication was very good with Atlanta Branch they gave me a good price including the monthly storage. The Chesapeake location provided good communication as well but it seems they are really busy and may only have 1 truck to do pick up and drop offs. I do think each locations are independently owned and operated. But I will say I am so glad that I went with UNITS vs the competitors because, great customer service on both ends. Would definitely use them again.
R B.
UNITS was terrific from the first point of contact until our last container was delivered. They had constant communication, were always available when I had a question, returned calls if they needed to check something and get back to me, and their drivers were super friendly and professional. I felt like the price was very reasonable ESPECIALLY considering the customer service I received. I would recommend UNITS over and over again!
Grant E.
The tea. Was exceedingly easy to work with and coordinate with. This was by far the easiest part of my move and everyone was so easy to contact and deal with. Prices were super fair. Containers were nice, staff was great. Not a bad thing to say
JOANNA K.
Beginning to end they made it too easy on a 750 mile move. Would absolutely recommend and use again.
Shadalyn E.
So patient, accurate, professional. Love working with this company!
Teri B.
Don’t use for long distance moves. From the start it was unorganized and the communication was average at best. Serious miscalculation of what we were moving and the space that was required to move it. Could not ever get an answer from Rachel, every time we had a question it was hours before we heard back from her. Thankfully she was off one day and Gina stepped in and helped us. This is by no means a reflection on the two local Units offices we worked with, they were fantastic! But for a state to state move will never use again.
